5 months ago
Lisbon, PortugalSenior / Staff+
Responsibilities
- Run and continuously improve reliability engineering systems, including automation, pipelines, observability, and operational tooling.
- Design scalable engineering solutions that reduce operational toil and embed reliability into delivery workflows.
- Shape SRE engineering standards, reusable patterns, frameworks, and governance across teams.
- Lead complex incident response, systemic remediation, post-incident learning, and operational reviews.
- Mentor and coach less senior engineers across reliability engineering, automation, observability, and SRE practices.
- Drive cross-team collaboration across engineering, platform, and operations functions.
- Design and operate telemetry pipelines, ingestion controls, observability signals, SLO/SLI practices, and cost-management processes.
- Design cloud, identity, security, network, policy-as-code, and Infrastructure-as-Code controls across multiple providers.
- Communicate engineering status, risks, metrics, and recommendations to senior stakeholders and leadership forums.
Requirements
- 5–8 years of experience in Site Reliability Engineering, Platform Engineering, or related operational engineering disciplines.
- Strong hands-on experience with cloud, automation, observability, CI/CD, and reliability solutions at scale.
- Deep experience operating infrastructure across at least two of AWS, Azure, GCP, or Alibaba Cloud.
- Experience with Infrastructure-as-Code, reusable IaC patterns, landing zones, cloud networking, account management, identity, and policy enforcement.
- Strong scripting experience, such as Python, and experience designing and operating CI/CD pipelines.
- Experience leading incident response, driving systemic improvement, and implementing SLO/SLI practices across multiple teams.
- Deep hands-on experience with enterprise observability platforms, telemetry pipelines, ingestion controls, observability cost management, synthetic checks, and alerting.
- Deep hands-on experience with identity platforms, secrets management, OIDC, workload identity, dynamic credentials, Zero Trust, and least-privilege adoption.
- Experience embedding security tooling in CI/CD pipelines and designing policy-as-code and secure-by-default controls.
- Experience with hybrid and cloud network architectures, automated network controls, Zero Trust segmentation, and network observability.
- Preferred qualifications include federated or large-enterprise experience, Docker, Kubernetes, professional-level cloud certification, OPA, Sentinel, AIOps, event correlation, ServiceNow, PagerDuty, cloud FinOps, chargeback tooling, Alibaba Cloud architecture, and engineering communities of practice.
- Strong technical communication, stakeholder engagement, and ability to lead complex observability incidents and capacity reviews.
Benefits
- Hybrid or onsite work model.
- Participation in an on-call rotation and leadership of incident response.
- Occasional travel may be required for team or stakeholder engagement.
Tech Stack
Categories
Site Reliability
About BCG
Boston Consulting Group provides management consulting, technology, and design services to large enterprises, governments, and nonprofits, helping with strategy, digital transformation, and operations. The firm works on a project-based, fee-for-service model and also incubates products and ventures through BCG X. Founded in 1963 and headquartered in Boston, it is a global partnership with offices worldwide.