5 hours ago
Singapore, SingaporeMid Level / Senior
Responsibilities
- Act as a primary escalation point for critical production application and product issues.
- Rapidly troubleshoot complex application-stack problems and restore service availability and performance.
- Coordinate with development, infrastructure, and technical teams during incidents.
- Improve monitoring tools, dashboards, and alerting for critical user journeys and system health.
- Implement automation to reduce operational toil and improve response times.
- Conduct system tests for performance, reliability, and issue remediation.
- Participate in post-major-incident reviews and track corrective actions.
- Participate in a 24x7 on-call rotation.
Requirements
- Post-secondary diploma or degree specializing in Computer Science, Electrical Engineering, Software Engineering, or a related field.
- 3–5 years of experience in SRE, DevOps, Tier 3 application support, system operations, or a similar role.
- Extensive experience resolving critical incidents in production environments and strong troubleshooting skills.
- Strong proficiency with Linux and operational scripting using Bash, PowerShell, and Python.
- Experience with database and dataset querying, configuration management, GitOps tools, and data visualization platforms.
- Familiarity with GCP, Azure, AWS, Kubernetes, Prometheus, AlertManager, and Grafana.
- Understanding of .NET/C#, networking concepts, incident management processes, and technical or engineering organizations.
- Strong analytical, communication, collaboration, and decision-making skills.
- Experience using Google Sheets, Google Docs, Google Slides, or equivalent business software.
- Familiarity with AI-powered tools for log analysis, troubleshooting, incident summarization, and automation scripting is an asset.
Benefits
- Flexible hybrid working arrangements with support for in-person and virtual work.
- Home office reimbursement program.
- Baby bonus and parental leave top-up program.
- Online learning and networking opportunities.
- Electric vehicle purchase incentive program.
- Competitive medical and dental benefits.
- Retirement savings program.
- Benefits are offered to full-time permanent employees only.
- Remote work requires a reliable internet connection with at least 50 Mbps download and 10 Mbps upload speeds.
Tech Stack
AnsibleApache SupersetArgo CDAWSAzureBashC#Google BigQueryGoogle Cloud PlatformGrafanaKubernetesLinux.NETPostgreSQLPowerShellPrometheusPython
Categories
Site Reliability
About Geotab
Geotab builds connected-vehicle telematics hardware and fleet management software used by commercial and public-sector fleets to monitor vehicles, drivers, and assets. It sells devices and a SaaS platform with analytics, compliance, and a marketplace of integrations for routing, safety, and maintenance. Founded in 2000 and headquartered in Oakville, Ontario, the privately held company serves global markets, including government fleets requiring FedRAMP/FIPS-authorized solutions.