2 days ago
Munich, GermanySenior
Responsibilities
- Translate customers’ strategic priorities into Celonis use cases, value assessments, proof-of-value projects, demos, business cases, and strategic roadmaps.
- Facilitate business value workshops and use Celonis to identify and qualify process improvement opportunities.
- Derive improvement measures, initiate enterprise-wide change initiatives, and train users or process owners to realize value.
- Own the customer value journey across landing, expansion, adoption, and renewal.
- Manage multiple customer projects, including scopes, expectations, timelines, and partner collaboration.
- Prepare and present value roadmaps, realized results, and strategic recommendations to senior and C-level stakeholders.
- Provide feedback to product development teams to improve the Celonis platform and Apps based on customer use cases.
- Lead customer workshops, executive presentations, and stakeholder interactions in German.
Requirements
- Experience in an analytical, customer-facing, consulting, solution consulting, sales engineering, IT consulting, or enterprise analytics role focused on demonstrating or securing business value.
- Knowledge of business software or SaaS applications, such as SAP, and experience implementing RPA or BI tools or building dashboards, apps, and action flows.
- Knowledge of Python and/or SQL and experience collaborating with IT teams.
- Experience identifying business process improvement use cases, deploying improvement measures, driving change, and training users or process owners.
- Experience planning and managing project scopes, expectations, and timelines across multiple projects.
- Strong executive stakeholder management, communication, and presentation skills.
- Understanding of Finance and/or Supply Chain domains and strategic transformation initiatives.
- Expertise in one or more relevant industries, such as manufacturing, automotive, consumer, retail, pharmaceuticals, or chemicals.
- Degree in Technology and Management, Industrial or Business Engineering, Business Informatics, Computer Science, Mathematics, Economics, or a comparable program.
- Native-level or near-native German language skills, written and spoken, with the ability to facilitate workshops and present to executive stakeholders.
Benefits
- Restricted Stock Units and merit-based refresh grants are provided to full-time employees.
- Paid parental leave includes 24 weeks for primary carers and 12 weeks for supporting carers from the first day of employment.
- Unlimited PTO where applicable and generous PTO globally.
- Flexible hybrid work model balancing remote work with office collaboration; the role is based in Munich.
- Learning and development through a 70-20-10 framework, mentorship programs, and a dedicated learning platform.
- Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
- Paid time off for annual Impact Days to support community and environmental causes.
- Inclusion Think Tank and annual Inclusion Days.
About Celonis
Celonis builds an enterprise SaaS platform for process mining and process intelligence that helps large organizations analyze, monitor, and improve business operations across systems like ERP and CRM. It sells subscriptions and solutions that surface process bottlenecks, recommend actions, and trigger automations. Founded in 2011, Celonis is privately held and headquartered in New York City and Munich, serving enterprises globally across industries.