1 day ago
Bengaluru, IndiaMid Level
Responsibilities
- Lead AI transformation engagements, including demos and pilots, to win technical decisions and drive customer commitment to Copilot and Agents.
- Develop documented adoption plans and coordinate handoffs to Customer Success and partners for usage onboarding.
- Support AI Workforce SSP hunting, lead qualification, customer engagement, and partner co-sell opportunities.
- Provide technical support for ME3 and ME5 upsell opportunities focused on Teams Phone and coordinate partner co-sell involvement.
- Generate pipeline and competitive wins for Microsoft 365 Copilot, Copilot Chat, Copilot Studio, Agents, ME3, and Frontline Worker solutions through demos and envisioning sessions.
- Design scalable, secure, and modular architectures aligned with customer enterprise strategies and technical roadmaps.
- Maintain deal hygiene by recording technical close plans and consumption plans in MSX, attaching partners to qualified deals, and escalating unresolved technical blockers.
- Provide structured feedback to engineering and sales leadership and contribute deal insights, coaching, and team learning.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, and 4+ years of experience in technology-related sales or account management, or equivalent experience.
- Ability to lead complex technical engagements involving multiple stakeholders and enterprise customers.
- Experience designing secure, scalable solutions and guiding customers through AI transformation and adoption.
- Ability to deliver technical demonstrations, envisioning sessions, architecture guidance, and consultative sales support.
- Willingness to achieve L200 consultative and L400 technical depth certifications and participate in ongoing coaching and knowledge sharing.
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.