HSBC

iSeries Production Support/Senior Software Engineer

HSBC
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8 hours ago
Pune, IndiaSenior

Responsibilities

  • Own technical design and delivery for IBM i initiatives, including secure, resilient, and supportable solutions.
  • Provide technical direction through coding standards, design reviews, estimation, prioritization, and delivery leadership.
  • Lead root-cause analysis for major incidents and implement permanent fixes and problem-management improvements.
  • Provide L3 production support and technical oversight for L2 teams, including on-call and major-incident support.
  • Work with DB2 for i on SQL, performance tuning, indexing, locking, journalling, data modeling, and troubleshooting.
  • Apply IBM i operational concepts including subsystems, job queues, output queues, work management, and scheduling.
  • Implement exception handling, logging, recovery, monitoring, alerting, retries, and other operational-resilience patterns.
  • Own release readiness, deployment planning, back-out strategies, post-release validation, and production sign-off.
  • Enable and consume REST/JSON integrations and ensure they are observable and supportable.
  • Build Python automation for migration, operational tasks, reconciliation, reporting, and validation.
  • Lead technical delivery activities including refinement, estimation, sprint planning, and continuous improvement.
  • Support IBM i modernization, service enablement, refactoring, hybrid integration, data migration, and test automation initiatives.

Requirements

  • At least 5 years of hands-on IBM i, iSeries, or AS400 experience in enterprise environments.
  • Strong development experience with RPGLE (Free) and CLLE; COBOL is a plus.
  • Strong DB2 for i expertise, including SQL, performance tuning, data modeling concepts, and troubleshooting.
  • Proven production-support, troubleshooting, major-incident, and root-cause-analysis experience.
  • Solid understanding of exception handling, resilience patterns, and operational controls.
  • Working knowledge of REST, JSON, authentication basics, and integration concepts.
  • Python scripting and automation experience.
  • Experience leading data migration programs, including ETL, reconciliation, and cutover.
  • Exposure to AI/ML concepts or practical AIOps use cases.
  • Familiarity with IBM i application modernization, DevOps practices, Git, automated testing, and service enablement is preferred.
  • Strong analytical and communication skills for translating complex technical issues into clear actions and decisions.

Benefits

  • Flexible working arrangements and opportunities for professional development and career growth.
  • Inclusive and diverse workplace culture with continuous development opportunities.

Tech Stack

Categories

HSBC

About HSBC

10,000+ employees

HSBC is a global bank that provides retail, commercial and investment banking, payments, and wealth management to individuals, SMEs, and multinationals. It earns fees, interest income, and trading revenues through branches and digital platforms across major markets. Headquartered in London, it serves over 40 million customers in 58 countries and is listed in London, Hong Kong, New York, and Bermuda.

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