2 hours ago
Atlanta, GA, USAMid Level
H1B Sponsor
Responsibilities
- Deliver highly available 911 infrastructure as part of a real-time communications operations team.
- Configure and troubleshoot Carbyne’s emergency communications platform.
- Provide clients with customized unified communications solutions.
- Install, maintain, integrate, and contribute to PBX and unified communications projects.
- Create and maintain technical specifications and solution documentation.
- Own onboarding of new customers according to customer requirements, solution specifications, and Carbyne best practices.
- Provide technical support and training to the Operations team on 911 emergency communications systems.
- Develop expertise in unified communications architecture, networking, and cloud computing.
- Coordinate with Operations, R&D, Sales, the CTO Office, and Product Managers on unified communications activities.
Requirements
- Hands-on experience installing and deploying open-source unified communications solutions such as Kamailio, FreeSWITCH, or Asterisk.
- Extensive knowledge of VoIP deployments and SIP, SDP, RTP, and WebRTC troubleshooting.
- Understanding of audio and video codecs, packetization, encryption, and transport.
- At least 3 years of experience deploying open-source VoIP solutions in solutions or integration environments.
- At least 3 years of networking experience, including knowledge of the OSI model and network layers 1–7.
- Good understanding of Linux environments, including Bash scripting.
- Hands-on experience deploying solutions on private and public network or security clouds, including AWS.
- Industry certifications such as CCIE, CCNP, or CCNA Voice are nice to have.
- Knowledge of Docker, Kubernetes, and AWS infrastructure is preferred.
Benefits
- Hybrid work arrangement with an expectation of four days per week in the Manhattan office.
- Competitive salary and 401(k) with employer match.
- Discretionary paid time off.
- Paid parental leave for all employees.
- Medical, dental, and vision plans.
- Fitness programs and emotional and mental wellness support.
- Learning and development programs.
- Office snacks.
Tech Stack
Categories
Solutions Engineering