2 months ago
Atlanta, GA, USAMid Level
H1B sponsor
Responsibilities
- Deliver highly available 911 infrastructure as part of a real-time communications operations team.
- Configure and troubleshoot Carbyne’s emergency communications platform.
- Provide clients with customized unified communications solutions.
- Install, maintain, integrate, and contribute to PBX and unified communications projects.
- Create and maintain technical specifications and solution documentation.
- Own onboarding of new customers according to customer requirements, solution specifications, and Carbyne best practices.
- Provide technical support and training to the Operations team on 911 emergency communications systems.
- Develop expertise in unified communications architecture, networking, and cloud computing.
- Coordinate with Operations, R&D, Sales, the CTO Office, and Product Managers on unified communications activities.
Requirements
- Hands-on experience installing and deploying open-source unified communications solutions such as Kamailio, FreeSWITCH, or Asterisk.
- Extensive knowledge of VoIP deployments and SIP, SDP, RTP, and WebRTC troubleshooting.
- Understanding of audio and video codecs, packetization, encryption, and transport.
- At least 3 years of experience deploying open-source VoIP solutions in solutions or integration environments.
- At least 3 years of networking experience, including knowledge of the OSI model and network layers 1–7.
- Good understanding of Linux environments, including Bash scripting.
- Hands-on experience deploying solutions on private and public network or security clouds, including AWS.
- Industry certifications such as CCIE, CCNP, or CCNA Voice are nice to have.
- Knowledge of Docker, Kubernetes, and AWS infrastructure is preferred.
Benefits
- Hybrid work arrangement with an expectation of four days per week in the Manhattan office.
- Competitive salary and 401(k) with employer match.
- Discretionary paid time off.
- Paid parental leave for all employees.
- Medical, dental, and vision plans.
- Fitness programs and emotional and mental wellness support.
- Learning and development programs.
- Office snacks.
Tech Stack
Categories
Solutions Engineering
About Axon
Axon builds TASER energy devices, body and in-car cameras, sensors, and a cloud software suite for managing evidence, records, and real-time operations used by law enforcement, public safety agencies, and enterprises. Revenue comes from hardware sales bundled with SaaS subscriptions and services across its Axon Evidence and Records platforms. Founded in 1993 and headquartered in Scottsdale, Arizona, Axon Enterprise is a NASDAQ-listed public company serving police departments and government customers globally.