11 months ago
Base Salary
$200k - $400k/yr
Responsibilities
- Build infrastructure and systems that power Giga's AI agents.
- Work across data pipelines, analytics, and real-time agent systems.
- Migrate the analytics service to ClickHouse and scale it for future growth.
- Improve hallucination detection systems and reduce hallucination rates.
- Scale, stabilize, and add features and accuracy to the browser-use agent.
- Make technical decisions, ship reliably, and influence code quality and system design.
Requirements
- At least 4 years of experience building backend systems, ideally in environments where reliability and scale mattered.
- Ability to take loosely defined problems, determine what to build, and own solutions end to end.
- Willingness to work across unfamiliar parts of the codebase when needed.
- Strong code quality and system design judgment, with the ability to ship reliably.
- Interest in AI agents and the infrastructure challenges of operating them in production.
Benefits
- On-site work in San Francisco's Dogpatch neighborhood.
- Catered lunch daily.
- Dinner stipend.
- $150/month wellness benefit for gym, fitness classes, and mental health.
- 401(k) plan.
- Commuter benefits.
- Medical, dental, and vision coverage.
Tech Stack
Categories
BackendData Engineering
About Giga
Giga builds and deploys AI support agents for large B2C enterprises, automating customer service across voice, chat, and email. The company sells enterprise software and managed AI agents to handle support and operations workflows, with named customers including DoorDash. Privately held and headquartered in San Francisco, it targets global enterprises and has raised a Series A to scale its platform.