Clio

Systems Engineer, Production

Clio
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1 day ago
Remote, Canada +3 moreSenior

Responsibilities

  • Design, build, and maintain AWS infrastructure and managed services supporting Clio’s production environments.
  • Implement and evolve Terraform-based Infrastructure-as-Code and infrastructure automation.
  • Collaborate with developers to improve CI/CD pipelines, deployment strategies, and developer experience.
  • Improve observability and reliability through alerting, monitoring, and incident-response practices.
  • Contribute to cloud optimization initiatives involving performance, cost efficiency, and security posture.
  • Mentor team members and promote technical excellence, knowledge sharing, and continuous learning.
  • Partner with Security, MLOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems.
  • Define agentic patterns for building, deploying, and observing cloud infrastructure.

Requirements

  • Experience designing, deploying, and operating AWS infrastructure and managed services such as RDS, EKS, and Lambda at scale.
  • Expertise with Terraform and infrastructure automation.
  • Strong coding experience beyond scripting, including application development or robust automation frameworks and tooling.
  • Experience with container orchestration and cluster management.
  • Experience with CI/CD systems such as Buildkite and GitHub Actions.
  • Experience with relational or non-relational datastores in production environments.
  • Familiarity with observability platforms such as Datadog, Prometheus, and Grafana.
  • Familiarity with Linux systems administration, networking, and troubleshooting.
  • Excellent communication, documentation, knowledge-sharing, and collaboration abilities.
  • Bonus: production Kubernetes/EKS experience on AWS, cloud-environment security, AI-assisted coding or infrastructure debugging, platform engineering or developer productivity experience, and experience shipping cloud applications.
  • Bonus: hands-on experience scaling distributed datastores such as MySQL or Aurora, troubleshooting database bottlenecks, and implementing backup and disaster-recovery strategies.

Benefits

  • Competitive salary with top-tier health, dental, and vision insurance.
  • Hybrid work environment; local employees in listed hubs are expected to work in the office at least twice per week, while the role is available across Canada.
  • Flexible time-off policy with an encouraged 20 days off per year.
  • $2,000 annual counseling benefit.
  • RRSP matching and RESP contributions.
  • Clioversary recognition at 3, 5, 7, and 10 years.
  • Accessibility accommodations are available during the recruitment process.

Tech Stack

AWSBuildkiteDatadogGitHub ActionsGrafanaKubernetesLinuxMySQLPrometheusTerraform

Categories

Clio

About Clio

1,001-5,000 employees

Clio builds cloud-based legal practice management and client intake software for law firms, sold by subscription with integrated payments. Its products include Clio Manage, Clio Grow, and tools for time tracking, billing, document and case management. Founded in 2008 and headquartered in Burnaby, BC, Clio says it serves customers in 130+ countries and is approved by over 100 bar associations and law societies.

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