Lead Engineer, Internal Developer Platform
American Family Insurance3 months ago
Boston, MA, USA or Denver, CO, USAStaff+
Base Salary
$131k - $220k/yr
Responsibilities
- Design, build, and operate internal developer platform and DevOps capabilities across AWS and GCP.
- Develop and manage an internal developer portal using Backstage, including custom plugins, the Software Catalog, and Scaffolder templates.
- Build and operate Kubernetes platforms, cluster lifecycle processes, workload onboarding patterns, ingress, service discovery, and secrets/configuration management.
- Implement Infrastructure as Code and reusable infrastructure modules using Terraform, Crossplane, and CloudFormation as needed.
- Build and maintain CI/CD pipelines, build/test/release automation, artifact repositories, and environment deployment strategies.
- Implement GitOps and deployment automation for Kubernetes and cloud workloads using tools such as Argo CD and Flux.
- Configure observability with Datadog, including monitoring, dashboards, APM, distributed tracing, alerting, and centralized logging.
- Apply SRE practices involving SLIs, SLOs, error budgets, capacity planning, incident response, runbooks, and on-call readiness.
- Develop automation and platform tooling using Python, Go, Bash, TypeScript, and JavaScript.
- Apply DevSecOps practices including secrets management, vulnerability scanning, least privilege, supply-chain controls, signing, SBOMs, and automated policy enforcement.
- Collaborate with developers, product managers, and stakeholders while treating the internal developer platform as a product.
- Work at least 10 days per month from an eligible office location and travel up to 10%.
Requirements
- Extensive experience delivering and operating cloud platforms in AWS and GCP, including compute, storage, networking, IAM, and managed Kubernetes.
- Proven experience designing, implementing, and managing an internal developer portal, preferably with Backstage.io.
- Expertise developing custom Backstage plugins and customizing platforms with TypeScript, Node.js, and React.
- Hands-on experience with Kubernetes, Docker, EKS, GKE, Terraform, Crossplane.io, and cloud infrastructure management.
- Experience building and maintaining CI/CD pipelines with GitLab CI/CD and familiarity with Jenkins, GitHub Actions, and Bitbucket Pipelines.
- Experience managing software artifacts and dependencies with JFrog Artifactory.
- Experience with GitOps and deployment automation patterns using Argo CD or Flux.
- Strong programming or scripting ability in Python, Go, Java, Shell, or Bash, plus strong Linux fundamentals.
- Experience with Datadog and full-stack observability, including monitors, dashboards, APM, and distributed tracing.
- Understanding of SRE principles, SLIs, SLOs, error budgets, reliability, scalability, performance, monitoring, alerting, and incident response.
- Knowledge of web development fundamentals, API design, REST, GraphQL, Git, and modern software development lifecycle practices.
- Systems and network fundamentals including VPC/VNet design, DNS, routing, load balancing, proxies, firewalls, certificates, and TLS.
- Experience integrating services and tools through APIs and secure communication patterns across applications, databases, and platforms.
- Knowledge of DevSecOps, secrets management, vulnerability scanning, least privilege, software signing, SBOMs, and automated policy enforcement.
- Preferred experience on a dedicated Platform Engineering or Developer Experience team and contributions to Backstage or other open-source developer tools.
- Preferred familiarity with securing CI/CD pipelines, secure coding practices, and product-oriented internal platform development.
- Strong communication and collaboration skills.
Benefits
- Hybrid flex office/home arrangement requiring at least 10 days per month in an eligible office, with residence within 50 miles of most offices or 35 miles of Boston.
- Relocation support is available for eligible candidates.
- Comprehensive medical, dental, vision, and wellbeing benefits.
- 401(k) contribution, pension plan, annual incentive, and 9 paid holidays.
- Paid time off program with 23 days accrued annually for full-time employees.
- Student loan repayment program and paid-family leave.
- New Employee Orientation during the first week, held in person or virtually depending on scheduling.
- Employment is contingent on applicable background checks and signing a non-disclosure agreement.
- Up to 10% travel is required.
Tech Stack
Argo CDAWSBashDatadogDockerGitGitHub ActionsGitLab CI/CDGoGoogle Cloud PlatformGraphQLJavaScriptJenkinsKubernetesLinuxNode.jsPythonReactTerraformTypeScript
Categories
About American Family Insurance
American Family Insurance provides property-casualty and life insurance, including auto, home, renters, business, and life policies for individuals and small businesses. It distributes coverage through captive agents and digital channels, generating revenue from premiums and investment income. Founded in 1927 and headquartered in Madison, Wisconsin, it operates as a mutual insurance group serving customers across many U.S. states.