2 months ago
Responsibilities
- Lead technical engagements with high-priority customers and accelerate their container and AI journeys.
- Gather customer technical and business goals and create engagement plans across existing and new Docker offerings.
- Oversee rapid-prototyping design-partner engagements with Docker engineering and customer teams.
- Create and deliver custom demos, content, enablement, and best practices for audiences ranging from developers to C-level stakeholders.
- Act as a technical thought leader for an assigned field area and coordinate feedback across customer, pre-sales, and post-sales teams.
- Prioritize and contextualize field requests with the Field CTO and Solutions Architects for product and engineering teams.
- Partner with product and engineering teams on workflows and feature alignment based on customer use cases and revenue impact.
- Serve as customer zero for new Docker functionality and contribute to internal and customer technical enablement.
- Support Account Executives, post-sales, product, sales enablement, and customer success teams.
Requirements
- Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments.
- Experience managing customer relationships at both technical and business levels.
- Experience presenting solutions and demonstrations to small and large audiences, virtually and in person.
- Experience interfacing with technical support, product, and engineering teams to improve documentation, enablement, product features, and customer experience.
- Experience developing application code and understanding developers’ day-to-day challenges.
- Ability to solve technical problems and translate customer experience into actionable engineering feedback.
- Experience developing customer collateral and best-practice adoption content.
- Solid understanding of AWS, Azure, GCP, containers, DevOps, and modern application architectures.
- Docker, container ecosystem, or adjacent technology experience is strongly preferred.
- Development, agentic AI development, software development lifecycle, and/or software supply chain security experience is strongly preferred.
- Fluency in English is required.
- Willingness to travel up to 50% domestically and internationally.
- Docker does not offer visa sponsorship for this role.
Benefits
- Remote-first work arrangement with offices in Seattle and Paris
- Flexible work culture and home office setup
- Designated quarterly Whaleness Days and end-of-year Whaleness break
- 16 weeks of paid parental leave after six months of employment
- Technology stipend of $100 USD net per month
- PTO plan
- Training stipend for conferences, courses, and classes
- Equity participation
- Medical benefits, retirement, and holidays varying by country
- Up to 50% domestic and international travel
Tech Stack
Categories
Solutions Engineering
About Docker
At Docker, we simplify the lives of developers who are making world-changing apps. Docker helps developers bring their ideas to reality by conquering the complexity of app development. We simplify and accelerate workflows with an integrated development pipeline and application components. Actively used by millions of developers around the world, Docker Desktop and Docker Hub provide unmatched simplicity, agility and choice.