2 days ago
Remote, United Kingdom +2 moreSenior
Responsibilities
- Lead forward-deployed technical engagements with strategic Windows enterprise customers.
- Diagnose deployment, device management, update, application, performance, reliability, and security issues using telemetry, logs, diagnostic tools, scripts, and engineering systems.
- Design, implement, prototype, automate, and validate technical resolutions in customer environments.
- Collaborate with Windows, Intune, field, support, and product engineering teams on complex cross-product issues and product improvements.
- Convert customer solutions into reusable playbooks, tools, technical guidance, and implementation patterns.
- Communicate technical findings, risks, tradeoffs, decisions, and progress to customer, engineering, field, and executive audiences.
Requirements
- Bachelor’s degree in computer science or a related technical field and technical engineering experience involving coding, or equivalent experience.
- Coding experience with languages including C, C++, C#, Java, JavaScript, or Python.
- Experience working directly with enterprise customers to diagnose complex technical environments and implement or validate solutions.
- Experience troubleshooting technical issues with data, logs, diagnostic tools, and structured problem solving.
- Experience building or modifying scripts, automation, diagnostic tools, prototypes, reference implementations, or production-quality solutions.
- Knowledge of enterprise Windows environments, including areas such as provisioning, deployment, device management, OS and update management, applications, performance, reliability, or security.
- Experience collaborating across customer, field, support, and product engineering teams.
- Experience in forward-deployed engineering, customer-facing software engineering, field engineering, technical consulting, escalation engineering, support engineering, or solutions architecture.
- Experience with Windows, Microsoft Intune, Windows Autopilot, endpoint security, or Windows performance and reliability is preferred.
- Experience with PowerShell, Microsoft Graph, Windows Performance Analyzer, Windows diagnostic tooling, Azure DevOps, GitHub, or comparable technologies is preferred.
- Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud Background Check.
Benefits
- Base pay is listed for Germany, Spain, and the United Kingdom, with additional benefits and compensation potentially available.
- The Microsoft Cloud Background Check is required upon hire or transfer and every two years thereafter.
- Applications are accepted on an ongoing basis until the position is filled.
Tech Stack
Categories
Forward Deployed
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.