Electrical Power Systems Engineer - Customer Support
GE VernovaResponsibilities
- Gather customer information, investigate, diagnose, and resolve complex technical issues.
- Support incoming tickets across AEMS power system modules.
- Develop code fixes and product enhancements with GE Vernova Electrification Software experts.
- Maintain power systems application functionality, including code, documentation, and user interfaces.
- Perform build and deployment activities and guide applications through environments into production.
- Provide out-of-hours 24/7 emergency support.
- Coordinate relationships between customers and third-party vendors.
- Travel to regional customer sites as required.
Requirements
- Knowledge comparable to a bachelor’s degree, or a high school diploma with relevant experience.
- Alternatively, a degree in Electrical Power Systems plus a track record in software development or related project delivery.
- Strong verbal and written communication skills, including presentations to technical and non-technical audiences.
- Strong programming skills in C, C++, C#, Python, or another related language.
- Knowledge or experience with an RDBMS and Linux.
- Understanding of power systems or energy management systems, particularly transmission network applications such as State Estimation, Contingency Analysis, Optimal Power Flow, or Dispatcher Training Simulator.
- Work or academic experience in power systems and knowledge of electric utility practices are desirable.
- Ability to work independently, collaborate effectively, and demonstrate self-motivation and professional integrity.
- Background checks and UK Security Clearance (SC) may be required based on customer requirements.
Benefits
- The role is located onsite with the customer in Wokingham; hybrid arrangements may be considered, while onsite presence is preferred.
- The posting also identifies the position as remote.
- Regional customer-site travel may be required.
- Relocation assistance is not provided.
About GE Vernova
GE Vernova is a purpose-built energy technology company on a mission to electrify to thrive and decarbonize the world. It is made up of three businesses -- Power, Electrification, and Wind -- with focus on accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. The world needs more energy, smarter energy. With energy demand expected to grow by more than 50% in the next 20 years, we are continuously innovating to meet the moment…like we have for the past 130 years. The Energy of Change and relentless optimism are what drive us – it’s about never giving up and seeing what’s possible so that we deliver the energy technologies the world needs right now and for generations to come. GE Vernova’s attitude and edge is embedded in its name. We retain our treasured legacy, “GE,” as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have the energy to change the world.