13 days ago
Philippines (city not specified)Mid Level / Senior
Responsibilities
- Analyze client business processes, data, and pain points, especially across procurement, inventory, logistics, and warehousing.
- Debug post-go-live workflows and communicate root cause analyses and fixes to customers and internal teams.
- Perform data integrity checks, report validation, invoice synchronization checks, and other post-go-live support activities.
- Support data cleansing, validation, migration, and schema setup for the DOSS platform.
- Monitor daily synchronization jobs and investigate discrepancies.
- Document data mappings, results, and test outcomes for projects.
- Translate technical concepts and business needs into actionable insights, technical specifications, and solution architecture.
Requirements
- Bachelor’s degree in Computer Engineering, Business, Information Systems, Supply Chain Management, or a similar field.
- 3–5 years of experience in data operations, systems support, or ERP back-office roles.
- Expert ability to work with spreadsheets, schemas, and large datasets, including data cleanup and validation.
- Experience providing advanced technical support for technology platforms, including record checks and debugging.
- Advanced technical competency in schema design, workflow building, and troubleshooting.
- Fundamental knowledge of business processes, supply chain, and/or enterprise systems.
- Strong English communication proficiency at the C1/C2 or native level.
- Filipino citizenship and residence in or near Metro Manila are required.
- Preferred experience includes ERP, CRM, supply-chain, finance/accounting, or workflow software implementation, including NetSuite, SAP, Sage, Odoo, or Cin7.
- Preferred experience includes system design, UAT, API credential configuration, and integrations with Shopify, QuickBooks, 3PLs, or WMS platforms.
- Coding experience and foundational finance and accounting knowledge are preferred but not required.
Benefits
- Primarily remote work with once-monthly in-office collaboration sessions at coworking spaces in Metro Manila.
- Applicants may be assigned to a 5AM–2PM or 1PM–10PM Philippine Standard Time shift.
- Onboarding and training take place on a 12AM–9AM Philippine Standard Time night shift during the first month.
- Comprehensive employee benefits package including HMO upon regularization.
- Opportunity to be acquired as a full-time employee after six months.
- Exposure to US and global clients and opportunities to develop project management and technical skills.
- Fast-growing ERP startup environment with a collaborative and growth-focused culture.
Categories
Solutions Engineering
About DOSS
DOSS builds an AI-native Operations Cloud for physical product companies, unifying procurement, inventory, orders, fulfillment, and finance in real time. Its subscription platform replaces spreadsheet-based processes and heavyweight ERP implementations with an adaptive data model and workflow automation that teams can deploy quickly. Privately held and headquartered in San Francisco, the company serves consumer and omnichannel brands and has raised a Series B round to scale its product and go-to-market.