Accenture

Custom Software Engineer

Accenture
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13 hours ago
Pune, India +2 moreMid Level / Senior

Responsibilities

  • Design, configure, and implement Salesforce agents using Agentforce and Agentforce Vibes.
  • Build agent workflows, prompts, and orchestration logic.
  • Develop supporting Salesforce components using Apex, Lightning Web Components, and Flows.
  • Integrate Agentforce with Salesforce data and external systems.
  • Collaborate with functional teams to understand agent use cases and participate in solution design discussions.
  • Assist with testing, deployment, validation, defect resolution, and optimization of agent solutions.
  • Document agent configurations and technical flows while following Agentforce implementation standards and best practices.
  • Continuously learn new Agentforce features and AI capabilities.

Requirements

  • At least 3 years of experience is required, with 3–5 years of Salesforce experience specified.
  • 15 years of full-time education is required.
  • Strong Salesforce development skills with hands-on experience in Apex, Lightning Web Components, and Salesforce Flows.
  • Basic hands-on exposure to Agentforce and Agentforce Vibes.
  • Understanding of conversational AI fundamentals, Salesforce APIs, integration techniques, Salesforce security, sharing model, and governor limits.
  • Ability to develop maintainable and scalable solutions with strong problem-solving and communication skills.
  • Salesforce Platform Developer I certification is mandatory.
  • Salesforce Administrator, Agentforce Specialist, and Salesforce AI Associate certifications are preferred; Agentforce Specialist may be in progress.
  • Exposure to Agentforce implementation projects and experience working in Agile teams are preferred.

Categories

Accenture

About Accenture

10,000+ employees

Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.

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