1 month ago
London, United KingdomSenior
Responsibilities
- Embed with operations teams and stakeholders to understand complex freight and supply-chain workflows.
- Translate ambiguous business problems into technical solutions and decide whether to extend existing functionality or build new systems.
- Convert manual, spreadsheet, and inbox-based decisions into automated platform logic and increasingly AI-handled workflows.
- Build and deploy prototypes, automations, integrations, and production-ready features using internal services, carrier platforms, and third-party APIs.
- Work with structured and unstructured data, including emails, documents, purchase orders, shipment data, and operational events.
- Test and measure solutions against real workflows and user feedback to improve effort, accuracy, speed, cost, and service quality.
- Identify recurring patterns and turn them into reusable platform capabilities.
- Collaborate with Product, Design, Engineering, Data, and Infrastructure teams while retaining ownership of delivery.
- Communicate technical decisions, limitations, and trade-offs to technical and non-technical stakeholders, including executives.
- Maintain security, reliability, data protection, testing, observability, and maintainability standards and support solutions through implementation and early adoption.
Requirements
- Strong professional software engineering experience across the full lifecycle, including independently building, deploying, and running production solutions.
- Strong skills in at least one modern programming language such as TypeScript, JavaScript, Python, Java, Kotlin, or C#; familiarity with Kotlin or Python is valued.
- Experience building and consuming APIs, webhooks, and system integrations.
- Experience with databases, data models, and event-driven workflows.
- Fluent use of AI-assisted development tools as a core part of the development process.
- Strong product judgment and the ability to understand unfamiliar business processes and identify underlying problems.
- Ability to work with ambiguity, make practical decisions, experiment, and deliver iteratively.
- Confidence working directly with operational users and senior stakeholders and collaborating across Product, Design, Engineering, Data, and Infrastructure.
- Strong ownership of whether solutions achieve intended outcomes, not only whether code is delivered.
- Good understanding of software quality, observability, testing, security, and maintainable architecture.
- Desirable experience includes freight, logistics, supply chain, B2B SaaS, operational technology, workflow automation, n8n, large language model applications, document extraction, email classification, ERP or transport and warehouse management systems, solutions engineering, implementation, internal tools, forward-deployed work, cloud infrastructure, Terraform, CI/CD, and production support.
Tech Stack
Categories
Forward Deployed
About Zencargo
Zencargo is a digital freight forwarder for businesses shipping globally, combining expert operations with a software platform for planning, booking, and tracking ocean, air, road, and rail moves. It sells logistics and supply chain services delivered through its own tools, including AI-driven visibility and analytics used by shippers to coordinate suppliers and inventory. Founded in 2017 and headquartered in London, the company is privately held and operates across international trade lanes.