Solution Architect
InformaticaResponsibilities
- Advise business and technology stakeholders and define solution visions aligned with business objectives.
- Lead end-to-end design of scalable Salesforce solutions using Customer 360 and multi-cloud strategies.
- Translate business requirements into sustainable solutions and facilitate discovery sessions, workshops, and backlog prioritization.
- Design and document business processes and provide hands-on Salesforce configuration and prototyping when required.
- Ensure Salesforce implementation best practices and platform governance throughout the project lifecycle.
- Coordinate cross-functional teams and act as the bridge between business stakeholders and development teams.
- Partner with project managers on technical guidance, risk identification, and mitigation strategies.
- Mentor and coach Solution Architects, Business Analysts, and consultants.
- Lead solution estimations, technical proposals, pre-sales activities, and executive-level conversations.
Requirements
- At least 5 years of relevant experience on enterprise-level projects across the full lifecycle from planning to go-live, using waterfall and agile software development methodologies.
- Demonstrated experience as a Solution Architect delivering enterprise-scale Salesforce solutions in complex digital transformation programs.
- Strong expertise with the Salesforce Platform, including Sales Cloud, Service Cloud, Field Service, and other Salesforce Clouds.
- Experience designing scalable, secure, and maintainable Salesforce solutions across multiple clouds.
- Knowledge of Salesforce platform capabilities, declarative development, and solution architecture best practices.
- Experience in consulting environments and leading customer-facing engagements.
- Strong knowledge of Scrum and Kanban delivery methodologies.
- Ability to balance business needs with technical considerations and evaluate architectural trade-offs.
- Excellent stakeholder management, communication, negotiation, presentation, analytical, and problem-solving skills.
- Advanced or fluent English is required; Spanish proficiency is preferred.
- Experience with Agentforce, AI-powered Salesforce capabilities, and AI tools for solutioning and delivery is highly desirable.
- Demonstrated experience in at least one of the following industries: manufacturing, automotive, energy, consumer business services, utilities, financial services, insurance, healthcare, life sciences, retail, consumer goods, public sector, nonprofit, or education.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Salesforce is an equal opportunity employer with an inclusive, nondiscriminatory workplace.
- Reasonable accommodations are available during the application and recruiting process.
- Salesforce uses AI tools to assist with recruiting assessment while human decision-makers make candidate selection and hiring decisions.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com