Sr. Petroleum Supply Chain Engineer
Aspen Technology, Inc.2 months ago
Pune, IndiaSenior
Responsibilities
- Resolve customer problems with Petroleum Supply Chain software through telephone and web support.
- Deploy Unified Solutions including AUP, AUS, and Workflow tools.
- Deliver customer training and develop Unified Solutions training materials and curriculum.
- Provide customer-specific reviews, health checks, guidance, and product-value recommendations.
- Drive improvements to Unified Solutions software and relay customer feedback to R&D.
- Serve as a focal point for problem escalation and resolution.
- Author white papers and solution articles for the support knowledge base.
- Test prerelease versions of AspenTech software.
- Travel to customer sites as required, usually 30–40%.
Requirements
- 5–7 years of overall experience in the process industries, including oil refineries.
- At least 2 years of experience implementing and deploying Aspen Unified Solutions such as PIMS AO, AUP, AUS, or AURA.
- Completion of at least one full Petroleum Supply Chain project lifecycle from design through implementation.
- Bachelor’s degree in Chemical, Process, Petroleum, or Petrochemicals Engineering.
- Experience with Aspen PIMS, AO Technology, Aspen Petroleum Scheduler, and Aspen Unified Solutions.
- Excellent troubleshooting experience in IT and network environments for application configuration and setup.
- Experience with refinery economics and crude evaluation methodology.
- Knowledge of refinery scheduling, blending, and margin optimization.
- Teaching or training-delivery experience is an advantage.
- Excellent English communication and writing skills, interpersonal skills, and customer-relationship abilities.
- A master’s degree or higher is advantageous.
Benefits
- Career development programs, community service projects, and social events are available.
- Travel to customer sites is required as needed, usually approximately 30–40%.
Categories
Solutions Engineering
About Aspen Technology, Inc.
Aspen Technology builds industrial software for asset-intensive sectors, including process simulation (Aspen HYSYS/Aspen Plus), advanced process control, asset performance management, supply chain planning, and electric grid management. It sells enterprise licenses and subscriptions with professional services to energy, chemical, power, and other manufacturers worldwide. Founded in 1981 and headquartered in Bedford, Massachusetts, AspenTech is part of Emerson.