6 days ago
Pune, IndiaStaff+
Responsibilities
- Architect, build, deploy, and troubleshoot enterprise-scale Go, Java, and Node.js microservices with high throughput, low latency, resiliency, scalability, observability, and serviceability.
- Develop management interfaces and responsive user interfaces using JavaScript, TypeScript, React, and Angular.
- Design and implement predictive, progressive, and preview outbound contact center systems using API-first principles.
- Lead system design decisions, perform code reviews, and serve as a technical domain expert in cross-functional teams.
- Manage containerized deployments using Docker, Kubernetes, and Helm.
- Troubleshoot customer issues, perform debugging and root-cause analysis, resolve production incidents, and support system operations.
- Use AI-assisted development workflows for assessment, planning, implementation, testing, deployment, documentation, and troubleshooting.
Requirements
- B.E., B.Tech, M.Tech, or M.C.A. in Computer Science, or equivalent experience; an advanced degree is preferred.
- 12+ years of experience architecting, designing, developing, deploying, and troubleshooting cloud API-based cloud-native and hybrid microservices and frontend systems.
- 12+ years of core backend development experience and 5+ years of full-stack application development experience.
- At least 1 year of experience using agents and skills for AI-assisted software development workflows.
- Strong proficiency in Go, Java, Node.js, JavaScript, TypeScript, React, Angular, and SDKs.
- Experience with Kafka, Redis, MariaDB, MySQL, distributed systems, RESTful APIs, Azure or GCP, Docker, Kubernetes, Helm, and CI/CD pipelines.
- Experience with Grafana, Prometheus, system telemetry, static analysis, load and performance profiling, and tuning.
- Advanced proficiency with Codex, Cursor, Claude, prompt engineering, and agentic-based development.
- Strong telecommunications or contact center domain experience, preferably with outbound contact centers.
- Experience in platform or system architecture is preferred; the posting lists 2+ years as optional.
Benefits
- Applicants must be authorized to work in the United States without current or future visa sponsorship.
- Avaya offers an equal opportunity workplace and is a U.S. Federal Contractor.
Tech Stack
AngularApache KafkaArgo CDAzureDockerGoGoogle Cloud PlatformGrafanaHelmJavaJavaScriptKubernetesMariaDBMySQLNode.jsPrometheusReactRedisTypeScript
Categories
About Avaya
Avaya builds enterprise communications and contact-center software delivered as UCaaS, CCaaS, and CPaaS, along with services and devices, for large organizations and government agencies. Its portfolio—including the Avaya Infinity platform—supports cloud, hybrid, and on-prem deployments and modernization of legacy voice systems under subscription and support contracts. Founded in 2000 as a Lucent spinoff and now privately held under Silver Lake, Avaya is headquartered in Morristown, New Jersey and serves customers worldwide.