8 hours ago
Warsaw, PolandSenior
Responsibilities
- Design, build, and evolve Box’s telemetry platform and instrumentation standards across globally distributed services.
- Partner with service teams to implement observability across logs, metrics, traces, alerts, and SLOs.
- Make engineering tradeoffs involving telemetry cardinality, sampling, retention, and cost.
- Define and promote OpenTelemetry-based instrumentation practices.
- Develop and maintain observability systems and frameworks that help teams assess service health, performance, and reliability.
- Participate in on-call rotation and investigate, triage, and resolve production issues.
Requirements
- 4+ years of experience using at least one higher-level language such as Go, Rust, Python, Java, Scala, JavaScript, Ruby, or PHP.
- Experience with Terraform/HCL and Helm/YAML infrastructure or configuration languages.
- Experience with service observability practices and tools, ideally OpenTelemetry and Prometheus or comparable platforms.
- Hands-on experience with GCP, AWS, and/or Kubernetes.
- Experience configuring and maintaining web servers, load balancers, databases, storage systems, orchestration platforms, and/or observability platforms.
- Experience supporting critical production services.
- Ability to solve complex problems with innovative, data-driven engineering approaches and collaborate effectively.
Benefits
- AI-powered development tools including Cursor IDE and Claude.
- Hybrid work from an assigned office at least three days per week, with emphasis on Tuesdays, Wednesdays, and Thursdays.
- Additional benefits and perks are provided through Box’s benefits program.
Tech Stack
Categories
About Box
Box builds a cloud content management platform for enterprises, combining secure file storage and sharing with collaboration, governance, e-signature, and workflow automation. It sells subscriptions (SaaS) to organizations that need to manage the lifecycle of business content and integrate with productivity apps. Founded in 2005 and headquartered in Redwood City, CA, Box is a public company (NYSE: BOX) used by customers such as JLL, Morgan Stanley, and Nationwide.