5 months ago
Responsibilities
- Own enterprise implementations end-to-end from sales engagement through post-deployment validation.
- Work directly in the product codebase to submit pull requests, test, and ship customer-specific solutions.
- Gather customer feedback, iterate quickly, and build reusable implementation patterns and playbooks.
- Translate customer pain into structured product feedback that influences the roadmap.
- Use AI tools as an integral part of writing, testing, debugging, and delivering code.
- Identify appropriate engagements, including accounts requiring pre-sales Forward Deployed Engineering involvement.
- Partner with Sales, Customer Success, Product, and Engineering as a trusted technical voice.
- Track implementation cycle time, customer outcomes, pattern reuse, and product signal quality.
Requirements
- At least five years of experience, including ownership of customer-facing technical engagements end-to-end.
- Track record of architecting reusable solutions and mentoring other engineers.
- Ability to operate autonomously across four to six concurrent customer engagements.
- Hands-on experience shipping software in customer-facing implementations, integrations, or technical engagements.
- Ability to read, write, review, test, and submit production code in complex unfamiliar codebases.
- Fluency with event schemas, data pipelines, APIs, SDKs, and integrations.
- Ability to communicate technical solutions using prototypes, wireframes, demos, and visual artifacts.
- Clear communication with both technical and business audiences.
- Strong ownership, bias toward action, customer-outcome focus, curiosity, and fast learning.
- Familiarity with TypeScript, React, Python, Node.js, and AWS.
Tech Stack
Categories
Forward Deployed
About Amplitude
Amplitude builds a product analytics and digital experience platform for product, data, and marketing teams, delivered as a SaaS subscription. Its suite spans analytics, experimentation and feature management, session replay, and voice-of-customer tools used to analyze, test, and optimize user journeys. Founded in 2012 and headquartered in San Francisco, Amplitude trades on Nasdaq (AMPL) and serves thousands of customers, including brands like Atlassian, Burger King, NBCUniversal, and Square.