GrepJob
Amplitude

Engineering: Senior Customer Forward Deployed Engineer

Amplitude
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about 5 hours ago
San Francisco, CA, USA
Senior
H1B Sponsor

Responsibilities

  • Own enterprise implementations end-to-end, from sales engagement to post-deployment validation.
  • Work directly in the product codebase, submitting PRs and shipping customer-specific solutions.
  • Ship early and often, gathering feedback to validate approaches.
  • Build reusable patterns and playbooks to streamline future engagements.
  • Provide structured feedback to Product based on customer pain points.
  • Establish an AI-native engineering workflow for code delivery.
  • Proactively identify and dictate customer engagements.
  • Build cross-functional trust with Sales, Customer Success, and Product Engineering.
  • Measure and track your impact on implementation cycle time and customer outcomes.

Requirements

  • 5+ years of experience in customer-facing technical engagements.
  • Demonstrated ability to architect reusable solutions and mentor engineers.
  • Comfortable operating autonomously across multiple customer engagements.
  • Hands-on experience shipping software in customer-facing contexts.
  • Ability to navigate and contribute to complex codebases.
  • Fluency with data, integrations, APIs, and SDKs.
  • Proficient in using prototypes and visual artifacts for communication.
  • High ownership and bias toward action in problem-solving.
  • Clear communication skills with diverse audiences.
  • Relentless focus on driving customer value and outcomes.
  • Curiosity and fast-learning ability in new domains.
  • Familiarity with TypeScript, React, Python, Node.js, and AWS.

Tech Stack

AWSNode.jsPythonReactTypeScript

Categories

AI & MLData EngineeringFull Stack