29 days ago
Toronto, Canada +2 moreMid Level
Responsibilities
- Design and evolve secure, scalable cloud infrastructure for real-time AI services and customer-facing applications.
- Improve reliability through SLOs, observability, capacity planning, failure testing, and incident prevention.
- Build safe, repeatable, auditable deployment and release systems.
- Own infrastructure as code, environment consistency, and reusable platform patterns across development, staging, and production.
- Partner with product and AI engineers on architecture, performance, data flows, and operational readiness.
- Diagnose distributed-system failures across application, network, database, model-provider, and third-party integration boundaries.
- Reduce infrastructure and model-serving costs without compromising customer experience or engineering velocity.
- Strengthen secrets management, access controls, backup and recovery, vulnerability management, and other security foundations.
- Build internal tooling and paved paths that reduce manual work for engineers.
- Participate in incident response and convert incidents into system improvements, automation, documentation, and better engineering practices.
Requirements
- At least 3 years of industrial experience in a relevant technical domain.
- Strong software engineering fundamentals and experience building or operating production distributed systems.
- Hands-on experience with a major cloud platform, especially AWS.
- Experience with containers, infrastructure as code, CI/CD, monitoring, alerting, and production debugging.
- Ability to write reliable automation and services in Python or another modern programming language.
- Sound judgment regarding availability, latency, scalability, security, and cost tradeoffs.
- Track record of taking ambiguous operational problems from diagnosis through durable resolution.
- Clear communication during architecture reviews, launches, and incidents.
- AI-native working habits and curiosity about the operational behavior of LLM- and agent-powered systems.
Benefits
- Competitive salary and stock option plan.
- Medical, dental, vision, retirement, leave, and disability benefits as applicable.
- Family leave.
- Short-term and long-term disability benefits.
- Paid time off and company holidays.
- Learning and development support.
- Full-time, on-site work in Los Altos, United States.