22 hours ago
Remote, United States or Washington, DC, USAEntry Level / Mid Level
H1B sponsor
Base Salary
$70k - $126k/yr
Responsibilities
- Support the architecture, design, configuration, development, testing, and implementation of ServiceNow solutions under senior guidance.
- Maintain and improve ServiceNow modules including ITSM, ITOM, CSM, ITAM, CMDB, HAM, and HRSD.
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, ACLs, workflows, and related platform functionality.
- Assist with requirements gathering, use cases, testing procedures, system integrations, implementation plans, SOPs, and architecture documentation.
- Support environment configuration, release management, production support, unit testing, and product verification before deployment.
- Collaborate with clients, vendors, stakeholders, development teams, infrastructure teams, and operations teams.
- Prepare status reports and presentations and maintain project documentation.
Requirements
- Bachelor's degree in a related field or equivalent practical experience.
- 1–2 years of experience with the ServiceNow platform or demonstrable foundational knowledge of its architecture and capabilities.
- Exposure to design, development, or support tasks on a platform or software project.
- Basic familiarity with ITSM, ITOM, and ITAM concepts.
- Basic experience or coursework with JavaScript/Glide, HTML5, jQuery, and CSS.
- Ability to work within an Agile framework, including daily scrums, ceremonies, and updating ServiceNow stories.
- ServiceNow certifications, custom-scoped application development, external-system integrations, Now Assist, AI Agents, and automated test framework experience are preferred.
- Knowledge of ServiceNow workflows, business rules, client scripts, UI policies, portal development, ITAM, SAM/HAM, ITOM, CMDB, Discovery, and Service Mapping is preferred.
Benefits
- Remote position for candidates local to the Washington, DC area, with East Coast core work hours.
- The posting lists a pay range of $69,550.00–$125,725.00.
Tech Stack
Categories
About Leidos
Leidos builds and operates technology and engineering solutions for defense, intelligence, civil, and health agencies, including systems integration, cyber, enterprise IT, sensors, and healthcare IT. It primarily sells through government contracts and long-term programs, plus managed services and mission software. Founded in 1969 and headquartered in Reston, Virginia, Leidos is a Fortune 500 public company on the NYSE; customers include U.S. defense and intelligence agencies and civil bodies such as the FAA.