Esri

Software Engineer II (DevOps & Observability) - Transportation Routing Services

Esri
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4 hours ago
Redlands, CA, USAMid Level
H1B Sponsor

Base Salary

$101k - $167k/yr

Responsibilities

  • Maintain and improve data pipelines for storing and analyzing routing service logs in a cloud-based data warehouse.
  • Develop data pipelines that provide operational insights into deployed services.
  • Build visualizations and dashboards showing routing service performance, reliability, failures, and usage patterns.
  • Enhance monitoring systems, collect real-time service-health metrics, improve alerts, and create automated corrective-action runbooks.
  • Use automation, monitoring, and infrastructure-as-code to support routing service operations.
  • Collaborate with software development teams, technical support, product management, and other stakeholders to improve service observability and workflows.

Requirements

  • At least 2 years of experience writing Python for data processing.
  • Knowledge of loading, managing, and analyzing data in AWS using Athena.
  • Experience developing dashboard applications with Grafana.
  • Hands-on experience provisioning cloud infrastructure with Terraform.
  • Successful collaboration with diverse, cross-functional teams.
  • Bachelor’s degree in computer science, engineering, mathematics, or a related technology field.
  • Preferred experience with pandas, Polars, or DuckDB.
  • Preferred experience with AWS CloudWatch, Prometheus, mtail, and Grafana for web-service monitoring and observability.
  • Preferred experience managing production alerts and incident-response workflows with PagerDuty.
  • A master’s degree in a relevant field is preferred.

Benefits

  • Medical, dental, vision, basic and supplemental life insurance for employees and their families.
  • 401(k) and profit-sharing programs.
  • At least 80 hours of vacation leave and twelve paid holidays per year.
  • Opportunities for personal and professional growth.
  • The role is onsite.
  • There is no on-call requirement.

Tech Stack

AWSGrafanaPandasPrometheusPythonTerraform

Categories

Data EngineeringDevOps
Esri

About Esri

5,001-10,000 employees

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where. We take a geographic approach to problem-solving, brought to life by modern GIS technology.

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