ServiceNow Developer Expert
Act Digitalover 1 year ago
Lisbon, PortugalSenior
Responsibilities
- Configure and code ServiceNow solutions, including UI changes, workflows, reports, data imports, integrations, scripting, and custom applications.
- Develop Service Catalog request flows using Workflow, Events, and Notifications.
- Create reusable utilities, Service Portal applications, automated processes, and customized applications on ServiceNow.
- Integrate ServiceNow with other systems using SOAP and REST.
- Create and maintain technical design and specification documentation.
- Analyze user requirements, enhance system capabilities, automate workflows, and address scheduling limitations.
- Perform system and integration testing and provide test data for developed scenarios.
- Provide technical feasibility and data support to analysts.
Requirements
- Degree in Computer Science or equivalent experience.
- Experience as a ServiceNow Developer.
- Proficiency in ITSM, CMDB, HRSD, Performance Analytics, App Engine for Scoped Applications, ITBM, and Service Portal technologies.
- Knowledge of ServiceNow GRC/IRM, SecOps, and BCM is preferred but not required.
- Mandatory English language proficiency.
- Strong collaboration, written and verbal communication, pragmatic decision-making, critical thinking, and problem-solving skills.
Tech Stack
SOAP
Categories
About Act Digital
Act Digital is a global IT services and consulting group that designs and builds custom software, data, and cloud solutions for large enterprises. It provides end-to-end digital product services—strategy, UX, agile engineering, architecture, and data science—via project delivery and dedicated teams. The company is privately held, headquartered in Barueri, São Paulo, with offices across Brazil, North America, and Europe.