Filevine

Site Reliability Engineer

Filevine
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5 months ago
Remote, United States or San Francisco, CA, USAMid Level

Base Salary

$147k - $168k/yr

Responsibilities

  • Design and maintain production monitoring, logging, distributed tracing, dashboards, and alerting.
  • Build automation, tooling, CI/CD improvements, and deployment systems that reduce toil and improve engineering efficiency.
  • Operate and improve reliable systems for building, deploying, testing, and running Filevine products at scale.
  • Identify and resolve reliability, performance, scalability, and security risks before they affect customers.
  • Participate in a shared 24/7 on-call rotation, improve runbooks and documentation, and drive long-term reliability improvements.
  • Own technical initiatives from design through implementation and communicate with technical and business stakeholders.

Requirements

  • 4+ years of hands-on experience in software engineering, cloud infrastructure, platform engineering, DevOps, or related technical roles, including at least 2 years in Site Reliability Engineering or a reliability-focused role.
  • Working knowledge of distributed systems, production cloud services, troubleshooting, root cause analysis, and reliability improvement.
  • Proficiency with Python, Bash, or similar scripting languages, with experience building production tooling, automation, CI/CD pipelines, or deployment automation.
  • Hands-on experience operating Kubernetes-based workloads and cloud infrastructure in AWS or a comparable platform, including compute, container orchestration, networking, IAM, object storage, and cloud-native monitoring.
  • Experience with Infrastructure as Code tools such as Terraform, Pulumi, or AWS CloudFormation and with monitoring, logging, alerting, distributed tracing, and incident response.
  • Experience using AI-assisted engineering tools for productivity, troubleshooting, or operational automation.
  • Strong written and verbal communication skills.
  • Bachelor’s degree in Computer Science, Information Systems, or a related field, equivalent industry certifications, or comparable professional experience.

Benefits

  • Base salary range of $160,000-$190,000, plus a comprehensive benefits package and paid time off.
  • Remote work or hybrid/in-office work in San Francisco, New York, Chicago, or Salt Lake City.
  • Medical, dental, and vision insurance for full-time employees.
  • Maternity and paternity leave for full-time employees.
  • Short- and long-term disability coverage.
  • Learning opportunities with a dedicated leadership team and company swag.

Categories

Site Reliability
Filevine

About Filevine

501-1,000 employees

Filevine builds a SaaS legal work platform for law firms and in-house legal teams, combining case and practice management with document and contract management, e-signatures, timekeeping, billing, payments, and analytics. The company also offers AI capabilities (LOIS) to extract insights and automate workflows across matters. Founded in 2015 and headquartered in Salt Lake City, it is privately held and used by over 125,000 legal professionals.

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