Base Salary
$207k - $452k/yr
Responsibilities
- Design, build, and improve the ZoomMate agent harness, including orchestration, tool use, sandboxing, memory management, context handling, and multi-step reasoning loops.
- Architect the agent framework and API/SDK surface for low-cost integration by Zoom product teams.
- Build tool-use, interoperability, MCP-style connector, and agent-to-agent integration layers across Zoom and third-party applications.
- Design and run agent evaluations and benchmarks covering reasoning, tool-use success, latency, and cost.
- Own the full lifecycle of production services, including design documentation, code review, deployment, monitoring, on-call, and reliability.
- Partner with product teams consuming ChatKit to improve shared infrastructure based on integration needs.
- Integrate with Zoom engineering platforms and incorporate Claude Code and Codex into agent-tool design and development workflows.
Requirements
- At least 5 years of industry experience building production software and/or ML systems.
- Practical experience developing LLM-based agentic systems involving tool use, planning, reasoning, memory, orchestration, or multi-agent coordination.
- Strong foundations in data structures, algorithms, concurrency, and system design.
- Fluency in Python and comfort with at least one of Java, Go, or TypeScript.
- Experience with agent frameworks and orchestration such as LangGraph, LangChain, or AutoGen; RAG pipelines or vector databases.
- Experience with LLM post-training or fine-tuning, reinforcement learning, or rigorous agent evaluation frameworks.
- Strong communication, collaboration, and ownership skills.
Benefits
- Benefits support physical, mental, emotional, and financial health, work-life balance, and community participation.
- Structured hybrid work approach centered on office and remote work environments.
- The posting includes a potential position close date of September 8, 2026.
Tech Stack
Categories
About Zoom
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home