3 days ago
Base Salary
$173k - $310k/yr
Responsibilities
- Deploy, configure, debug, and optimize AI agents and integrations in live enterprise customer environments.
- Lead technical discovery with customer stakeholders and translate business requirements into product configurations, proofs of concept, and integration specifications.
- Capture field telemetry, edge-case failures, and customer friction to influence the product roadmap and engineering backlog.
- Transform recurring deployment challenges and custom fixes into standardized, automated product capabilities.
- Collaborate with Services leads, AI Deployment Architects, Product Managers, and Account Teams throughout customer engagements.
- Guide deployments from kickoff through graduation within standard six-month deployment cycles.
Requirements
- 7+ years of experience in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development.
- Hands-on coding and debugging skills in Python, Java, or similar technologies.
- Understanding of REST APIs, object-oriented design, system architecture, and integration patterns.
- Experience working directly with enterprise clients on complex software deployments, live data troubleshooting, and custom workflow integration.
- Ability to derive generalizable product requirements from bespoke customer issues and communicate technical challenges to non-technical leadership.
- Preferred: applied experience with LLM-powered or agentic AI systems, including prompt/context engineering, retrieval-augmented generation, evaluations, or agent orchestration frameworks.
Benefits
- Base salary ranges from $173,300 to $309,600 depending on location, with the primary Pleasanton, California range of $206,400 to $309,600; the role may also be eligible for a bonus plan, commission or bonus, and annual refresh stock grants.
- Flex Work combines remote and in-person work, with at least 50% of each quarter spent in the office or in the field with customers, prospects, or partners.
About Workday
Workday builds cloud-based enterprise applications for human capital management and financial management, including payroll, time tracking, expenses, planning, and procurement, sold on a subscription basis with professional services. Founded in 2005 and headquartered in Pleasanton, California, it is a public company traded on NASDAQ as WDAY. Organizations worldwide use Workday to unify HR and finance data, automate processes, and apply AI to workforce and financial operations.