iManage

Senior Site Reliability Engineer

iManage
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13 hours ago
Toronto, CanadaSenior

Responsibilities

  • Eliminate operational toil through automation and software development.
  • Build middleware, platform guardrails, orchestration, and internal SaaS tools that improve developer productivity and service reliability.
  • Scale and maintain a resilient, cost-effective, secure-by-default cloud platform and Kubernetes ecosystem.
  • Design observability, disaster readiness, change management, and service scalability into products.
  • Partner with application teams and internal stakeholders to standardize reliability practices.
  • Participate in production support and on-call rotations, providing senior-level guidance during critical events.
  • Lead incident management and post-incident retrospectives and coach teams in these practices.
  • Write design documents, postmortems, and refactor application code.

Requirements

  • Experience building automation to reduce operational burden or developing internal SaaS tools.
  • Ability to advocate for and introduce SRE principles such as SLOs and SLAs.
  • Experience with public cloud or hosted datacenter environments, preferably Azure and AKS.
  • Hands-on experience with Linux server stacks, preferably Ubuntu or Debian.
  • Knowledge of cloud provisioning platforms, preferably Terraform.
  • Exposure to configuration management tools, preferably Chef.
  • Experience with containerization or clustering technologies, preferably Docker.
  • Familiarity with observability and alerting tools such as Prometheus/Grafana or ELK/EFK.
  • Practical experience with CI/CD pipelines and rollout strategies.
  • Bachelor’s degree or equivalent experience in Computer Engineering or a related field.
  • Proficiency in one or more programming languages such as Java, Python, or Golang.
  • Familiarity with scripting languages such as PowerShell, Bash, Python, or Ruby.
  • Collaborative communication skills and the ability to influence reliability best practices across teams.

Benefits

  • Hybrid work style with Tuesdays and Fridays dedicated to in-office collaboration and Mondays and Fridays described as remote-friendly focus time.
  • Flexible work hours.
  • Internal career development framework and unlimited access to LinkedIn Learning and Microsoft courses and training.
  • Comprehensive health, vision, dental, and life insurance.
  • Registered Retirement Savings Plan with company matching up to 5%.
  • Annual performance-based bonus.
  • Enhanced paid parental leave: 20 weeks for primary leave and 10 weeks for secondary leave.
  • Flexible paid time off and company wellness days.
  • Access to RethinkCare behavioral health and well-being resources.
  • Open-plan workspace with a gaming area, free snacks and drinks, and regular social events.

Tech Stack

AzureBashChefDockerGoGrafanaJavaKubernetesLinuxPowerShellPrometheusPythonRubyTerraform

Categories

DevOpsSite Reliability
iManage

About iManage

1,001-5,000 employees
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