Senior Software Engineer, Operations

1 hour ago

Tokyo, JapanSenior

Responsibilities

Support highly available, fault-tolerant, scalable systems and define SLIs, SLOs, and error budgets.
Implement end-to-end monitoring, logging, alerting, telemetry, and self-healing capabilities for applications and infrastructure.
Participate in on-call rotations, lead high-impact production incident response, and drive post-incident corrective and preventive actions.
Automate scaling, incident recovery, and routine operational tasks while building internal tools and platforms.
Partner with development teams on releases, rollbacks, change validation, capacity planning, and performance tuning.
Collaborate with product, engineering, security, infrastructure, and operations teams and document operational practices.

Bachelor’s degree in Computer Science, Computer Engineering, or an equivalent discipline.
At least 3 years of experience with incident management processes in IT operations.
At least 7 years of experience with Java, JavaScript, HTML, XML, CSS, J2EE technologies, and the Spring framework.
At least 1 year of experience with ReactJS or Angular and container technologies including Kubernetes and Docker.
Knowledge of web security and the OWASP Top 10.
Experience or exposure to web services, databases, DevOps tools, MFA, cloud-hosted applications on AWS, collaboration tools, Kafka, middleware, and AI-based tools.
Ability to lead cross-functional investigations and demonstrate strong analysis, debugging, problem-solving, written communication, and verbal communication skills.
Ability to obtain Canadian Enhanced Reliability Security Clearance, including a minimum of five consecutive years of residency in Canada, and complete applicable background checks.

Wellness programs supporting mental, physical, and financial health.
Career mobility and networking opportunities across multiple career paths.
Hybrid work arrangement with the choice to work from home or in the office based on business and client needs.
On-call and after-hours support are required on a team rotation basis.
The role requires Canadian Reliability Security Clearance, including law-enforcement inquiry, credit check, travel and residency history review, and applicable background checks.
Eligible employees may participate in discretionary incentive plans; compensation figures are excluded from this benefits list.

10,000+ employees