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Ridgeline

Field Services Enablement Specialist, Technical Consulting

Ridgeline
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about 3 hours ago
Remote, Worldwide or New York, NY, USASenior
H1B Sponsor

Base Salary

$143k - $179k/yr

Responsibilities

  • Serve as the primary subject matter expert for technical implementation methodologies.
  • Partner with Product Management to translate product capabilities into implementation standards.
  • Define and improve standardized implementation methodologies for technical integrations.
  • Build and maintain a delivery assurance framework for partner-led implementations.
  • Enable third-party consulting partners through onboarding and training.
  • Develop technical learning paths and curriculum for Ridgeline Academy.
  • Provide strategic guidance for complex customer implementations.
  • Collaborate with teams to design scalable integration solutions.
  • Identify inefficiencies and drive process improvements.
  • Capture feedback to influence product enhancements and methodologies.
  • Build scalable partner enablement frameworks.
  • Foster a collaborative environment through knowledge sharing and mentoring.

Requirements

  • 5+ years of experience implementing enterprise SaaS solutions with a focus on technical integrations.
  • Experience with B2B software, preferably in investment management or financial services.
  • Deep understanding of API-based integrations and enterprise integration architectures.
  • Experience with REST APIs and integration platforms like Workato or MuleSoft.
  • Working knowledge of Python or Java in implementation environments.
  • Experience in standardizing implementation methodologies across customer engagements.
  • Demonstrated experience in enabling and training consultants or partners.
  • Ability to influence adoption of new implementation standards.
  • Strong consulting presence with excellent communication skills.
  • Experience partnering with Product Management to influence product direction.
  • Strong curiosity and attention to detail.
  • Willingness to learn about cutting-edge technologies.
  • Aptitude for problem solving in fast-paced environments.
  • Interest in having fun at work.

Benefits

  • Unlimited vacation policy.
  • Educational and wellness reimbursements.
  • $0 cost employee insurance plans.
  • Opportunities for career advancement.
  • Participation in the Company Stock Plan.

Tech Stack

Categories

AI & MLBackendData Engineering