6 months ago
Responsibilities
- Partner with Account Executives to position Mapbox’s technical value and shape opportunities.
- Lead technical discovery and define solution designs aligned with customer goals and success criteria.
- Design and present scalable architectures using Mapbox SDKs, APIs, and platform services.
- Build and deliver proof-of-concept solutions demonstrating measurable customer value.
- Apply GIS, spatial data, and location intelligence expertise to customer problems.
- Advocate for customer needs and provide structured feedback to influence product direction.
- Deliver technical enablement through workshops, demos, and PoC/PoV engagements.
- Support customers across logistics, telecom, weather, and other industries.
- Drive customer success by accelerating time-to-value, adoption, and expansion.
- Share mapping, mobility, and AI technology best practices with customers and internal teams.
Requirements
- At least 8 years of experience in solutions architecture, customer-facing engineering, pre-sales, post-sales, or consulting.
- Fluency in written and verbal English and Chinese.
- A bachelor’s or master’s degree in Computer Science, Engineering, or a related field is preferred.
- Experience with GIS, location intelligence, and geospatial data, including spatial databases, vector and raster data, geocoding, routing, and map rendering.
- Ability to translate complex requirements into scalable, robust architectures aligned with customer objectives.
- Strong business acumen and ability to work autonomously across distributed teams.
- Experience responding to RFQs and RFIs with technical documentation and solution proposals.
- Experience supporting high volumes of digital customers and efficiently context-switching across stakeholders.
- Required proficiency in JavaScript; Swift, Kotlin, and Python are highly desirable.
- React Native and Flutter experience is desirable.
- Experience with AWS, Azure, or GCP; cloud certification is a plus.
- Experience with back-end APIs and front-end SDKs in geospatial and mobility domains.
- Excellent communication skills with technical and executive audiences and the ability to influence executive, product, engineering, and developer stakeholders.
- Willingness to travel up to 25%.
Benefits
- Remote role.
- Supportive health care and parental leave.
- Flexible support for personal and life needs.
- Teaching and learning environment.
- Travel up to 25% for customer meetings, workshops, and industry events.
Tech Stack
Categories
Solutions Engineering
About Mapbox
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.5 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.