24 hours ago
Galway, IrelandMid Level
Responsibilities
- Build backend services for an AI-assisted authoring experience that converts natural language into structured plans for agentic orchestration.
- Integrate large language models to generate and validate structured outputs while handling retries, malformed responses, and non-deterministic behavior.
- Enforce schemas and ensure plans are complete, consistent, and suitable for runtime orchestration.
- Integrate internal services, including authentication and pagination, and normalize data from different sources into a common model.
- Own features end to end from design through deployment and collaborate with stakeholders in an agile team.
- Participate in code reviews and build alignment across multiple stakeholders.
Requirements
- University degree in Computer Science, Engineering, Mathematics, Data Science, or a related field, or equivalent experience.
- At least 3 years of software engineering experience.
- Strong backend service development experience with Java or Python.
- Strong REST API design skills and understanding of object-oriented and functional programming principles, design patterns, data structures, and algorithms.
- Hands-on backend experience integrating large language models, including structured output generation and management of retries, malformed responses, and non-determinism.
- Experience integrating multiple services and normalizing data from different sources.
- Experience with RESTful API development, microservices concepts, CI/CD tooling, and Git version control.
- Effective communication skills, stakeholder-alignment abilities, and willingness to participate actively in agile teams and code reviews.
- Preferred experience includes AWS, Model Context Protocol server and tool development, agentic and orchestration patterns, and evaluation or validation harnesses for non-deterministic systems.
Benefits
- Flexible work options, with the role requiring onsite work in the Galway office two to three days per week.
- Continuous learning, mentoring, career development, advancement paths, leadership development, and education support.
- Employer-supported pension scheme, annual bonus program, private health insurance, dental coverage, wellness supports, income protection, and life assurance.
- Financial planning resources and family-friendly policies including paid maternity and paternity leave.
- Paid volunteer time, August Free Fridays, and well-being resources.
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.