1 day ago
San José, Costa RicaMid Level / Senior
Responsibilities
- Deploy releases, upgrades, and fixes for Self-Service products across frontend, middleware, and backend components.
- Perform pre-deployment checks, post-deployment verification, rollbacks, and deployment issue resolution.
- Coordinate deployment windows with customers, sites, and internal teams, including out-of-hours work when required.
- Prepare, review, implement, and close change requests with implementation, testing, and rollback plans.
- Maintain deployment runbooks, documentation, and knowledge handovers for support teams.
- Build and tune monitoring and alerting, maintain deployment scripts and pipelines, and automate routine operational tasks.
- Troubleshoot deployment and production issues, support high-severity incidents, and participate in the standby roster.
- Assist with AWS infrastructure and deployment pipeline setup for new projects.
Requirements
- 2 to 5 years of experience in deployment, DevOps, SRE, platform, or application support.
- Experience deploying and supporting applications in production environments.
- Understanding of ITIL change management, RITMs, and change requests.
- Scripting skills in PowerShell and Python for automation and deployments.
- Experience with pipelines, monitoring, and alerting.
- Experience with AWS and Windows and Linux environments.
- Kubernetes experience is a strong advantage.
- ITIL or AWS certifications are a plus.
- Ability to work in an organized, detail-focused manner with minimal supervision and communicate clearly across teams and time zones.
Benefits
- Competitive remuneration, individual and company annual bonus, paid vacation and holidays, health insurance, and other benefits.
- Work from anywhere with onsite, hybrid, or fully remote options.
- Professional development through online technical and soft-skills learning hubs.
- Diverse and inclusive workplace with a global travel-technology mission.
Tech Stack
Categories
About Amadeus
Amadeus builds enterprise software and transaction platforms for the travel industry, including a global distribution system and airline passenger service systems, plus airport and hospitality solutions. It sells to airlines, travel agencies, airports, hotels, and rail operators through long-term contracts, software subscriptions, and transaction-based fees. Founded in 1987 and headquartered in Madrid, it is a public company listed on the Madrid stock exchange.