GrepJob
Heidi

Forward Deployed Engineer

Heidi
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about 7 hours ago
Dublin, IrelandMid Level / Senior
H1B Sponsor

Responsibilities

  • Own end-to-end technical onboarding for enterprise customers.
  • Design and build custom workflows in collaboration with clinical stakeholders.
  • Serve as the escalation point for complex technical issues.
  • Develop tooling, scripts, and automation for faster deployments.
  • Provide actionable insights to Product and Engineering based on field observations.
  • Document and train customers to ensure they can operate independently.

Requirements

  • 4+ years in a forward deploy, implementation engineering, or customer-facing technical role.
  • Proficient in coding with languages such as Python, JS, and SQL.
  • Strong knowledge of integration protocols like REST APIs, SAML/OIDC, and SCIM.
  • Ability to manage ambiguous, high-stakes problems independently.
  • Excellent communication skills for diverse audiences.
  • Experience with enterprise customers or health systems is a plus.

Benefits

  • Opportunity to shape and redefine healthcare.
  • Equity from day one, sharing in the company's success.
  • £500 personal development budget and dedicated wellness days.
  • Hybrid work environment with 3 days in the office.

Tech Stack

JavaScriptPythonSQL