4 days ago
Toronto, CanadaSenior
Responsibilities
- Manage and optimize automated application deployments and release processes across multiple environments.
- Monitor system health and performance, lead incident response and post-mortem analysis, and implement preventive measures.
- Improve reliability, scalability, and efficiency while reducing manual operational work through automation.
- Define and maintain observability strategies covering telemetry, logging, tracing, and alerting.
- Collaborate across teams to establish reliability best practices, standards, documentation, and knowledge sharing.
- Coordinate production support readiness, analyze service level indicators and objectives, and maintain risk registries.
- Guide teams in balancing feature delivery with operational excellence and establish error budget-based decision-making frameworks.
Requirements
- Minimum five years of experience in site reliability engineering, application support, or DevOps roles, with a focus on automation and operational excellence.
- Demonstrated experience automating deployments, incident response workflows, and operational tasks using Python, PowerShell, Bash, or JavaScript.
- Hands-on experience applying automation and machine learning to observability, anomaly detection, and incident resolution.
- Proficiency with Dynatrace and Splunk.
- Familiarity with application security practices including authentication, authorization, secrets management, and secure coding principles.
- Ability to collaborate across teams, influence without direct authority, build relationships, and share knowledge.
Benefits
- Competitive salary and incentive pay.
- Banking benefits and a benefits program, subject to plan and program terms and conditions.
- Defined benefit pension plan, subject to plan and program terms and conditions.
- Employee share purchase plan.
- Vacation offering and wellbeing support.
- MomentMakers social, points-based recognition program.
- Purpose Day, a paid day off for growth and development.
- Hybrid work arrangement with one to three days per week on-site and the remaining days remote.
- Regular employment with 37.5 weekly hours in Toronto at 81 Bay, 17th Floor.
- Accessible candidate experience and accommodation support.
Tech Stack
Categories
Site Reliability
About CIBC
CIBC (Canadian Imperial Bank of Commerce) provides retail, business, wealth management, and capital markets services to individuals, small and mid-sized businesses, and institutional clients in Canada and the U.S. It earns revenue from interest income, fees, and trading and advisory services, and offers digital and branch banking, mortgages, credit cards, and investment products. Founded in 1961 and headquartered in Toronto, it is one of Canada’s Big Five banks and is listed on the TSX and NYSE (CM).