Browser Extension Engineer, Web Compatibility & Autofill
Keeper Security3 months ago
Remote, United StatesSenior
Responsibilities
- Monitor, support, and enhance the performance and reliability of Keeper’s browser extension and Snapshot feature.
- Identify, triage, and drive resolution of login autofill and web compatibility issues.
- Reproduce, document, validate, and verify fixes for browser extension and web-related bugs.
- Collaborate with engineers to investigate and resolve issues related to browser behavior, forms, and autofill logic.
- Communicate directly with customers to confirm issue resolution and provide updates following deployments.
- Proactively identify websites with autofill or compatibility issues and coordinate remediation efforts.
- Maintain and prioritize a backlog of known compatibility issues to support continuous improvement.
- Propose workflow and UX enhancements to improve the Snapshot tool and related processes.
- Act as a liaison between Support, Product, and Engineering to ensure alignment and timely execution.
- Conduct competitive research, including screen recordings and documentation of findings.
- Generate reports summarizing insights and trends from competitive analysis.
- Contribute to training, data entry, and process improvements to strengthen Snapshot and product analysis tools.
- Help scale the Snapshot program by onboarding and mentoring future team members.
- Support ongoing improvements to the Fixinator codebase and related automation tools.
Requirements
- Strong understanding of web browsers, form fields, and autofill behavior.
- Experience troubleshooting browser extension and web compatibility issues.
- Proficiency with browser developer tools (e.g., Chrome DevTools, Firefox Inspector).
- Foundational knowledge of HTML, CSS, and JavaScript.
- Experience documenting bugs and validating fixes in Jira or similar tools.
- Strong communication skills and ability to collaborate with both technical and non-technical teams.
- Excellent attention to detail and ability to manage multiple priorities effectively.
- Ability to work cross-functionally with Support, Product, and Engineering teams.
- Experience with or familiarity using Next.js and Prisma when contributing to internal tools such as Fixinator.
Benefits
- Medical, Dental & Vision (inclusive of domestic partnerships).
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life.
- Voluntary Short/Long Term Disability Insurance.
- 401K (Roth/Traditional).
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc).
- Above market annual bonuses.