Senior Business Applications Engineer
Horizon3 AI3 hours ago
Remote, United StatesSenior
Base Salary
$150k - $200k/yr
Responsibilities
- Lead stakeholder discovery, requirements gathering, process walkthroughs, problem definition, and success measurement.
- Translate business pain points into scoped solutions and recommend native features, Workato, or custom automation based on tradeoffs.
- Design, build, test, release, monitor, support, and retire business application solutions end to end.
- Build and maintain Workato recipes and connectors with resilient error handling, monitoring, secure credentials, and auditable data flows.
- Build custom automation tooling and AWS middleware when native features or Workato are insufficient.
- Design and evolve Jira, Jira Service Management, and Confluence workflows, custom fields, automations, service catalogs, request types, and service management configurations.
- Architect and govern Workato citizen-development frameworks, templates, reusable connectors, service accounts, sandboxes, and guardrails.
- Enforce RBAC, least-privilege access, appropriate scopes, service accounts, and data privacy in integrations and automations.
- Serve as the technical escalation point for IT and AI administrators, review their work, and provide mentorship.
- Apply Glean, Rovo, Claude, Gemini, and Bedrock capabilities to complex business automation needs.
- Create architecture documentation, runbooks, design documents, acceptance criteria, and handoff materials.
- Report on delivery velocity, integration reliability, and adoption to leadership and stakeholders.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience.
- At least 5 years of experience in IT, business systems engineering, integration, or automation engineering.
- At least 3 years of experience building and supporting production integrations or automations.
- Demonstrated ownership of solutions from requirements gathering through production support and experience leading complex projects with limited supervision.
- Hands-on experience with an iPaaS platform, preferably Workato, including error handling, monitoring, and secure credential handling.
- Working knowledge of APIs, webhooks, data models, REST, event-driven integration patterns, and custom scripting or programming.
- Hands-on experience engineering workflows, custom fields, and automations in Jira, Jira Service Management, Confluence, or comparable platforms.
- Experience gathering requirements from nontechnical teams and creating design documents and testable acceptance criteria.
- Understanding of RBAC, least-privilege access, service accounts, and data privacy for integrations and automations.
- Experience mentoring junior engineers or administrators and explaining technical tradeoffs to technical and nontechnical audiences.
- Experience supporting a distributed or remote-first workforce.
- Preferred qualifications include governed citizen-development programs, JSM service catalogs and SLAs, business use of Glean, Rovo, Claude, Gemini, or Bedrock, audit-ready integrations in SOC 2-like environments, relevant Atlassian/Workato/AWS certifications, and experience in high-growth SaaS or cybersecurity companies.
Benefits
- Base salary is listed separately in the compensation section, with full-time roles also eligible for stock options.
- Hybrid and remote work models are available depending on role and location, including the Chicago office where some roles require regular in-office presence.
- Health, vision, and dental insurance are available for employees and their families.
- Flexible vacation policy and generous parental leave are provided.
- The company offers growth opportunities, career development, an inclusive team, and a collaborative innovation-focused culture.
Tech Stack
Categories
About Horizon3 AI
Horizon3 AI builds NodeZero, a proactive security platform that autonomously performs penetration testing and validates attack paths across on‑prem, cloud, and hybrid environments. The company sells its software by subscription to security and IT teams at enterprises and government agencies, helping prioritize and verify fixes. Founded in 2019 and headquartered in San Francisco, it is privately held and serves customers across regulated industries and the public sector.