3 days ago
Columbia, SC, USAMid Level
Base Salary
$79k - $131k/yr
Responsibilities
- Deploy, configure, maintain, and provide operational support for AWS, Azure, GCP, and hybrid cloud environments.
- Implement and maintain cloud compute, storage, networking, identity, security, and backup/recovery resources for multiple clients.
- Support cloud migrations, new implementations, system upgrades, and integrations with project teams and client contacts.
- Automate operational tasks using Infrastructure-as-Code tools and PowerShell, Python, or Bash scripting.
- Monitor system health, performance, cost, and security alerts; troubleshoot issues and escalate as needed.
- Respond to incidents and service requests within contractual SLAs and document troubleshooting, root-cause analysis, and resolutions.
- Enforce client-specific security requirements, access controls, backup/recovery procedures, and compliance practices.
- Maintain environment documentation, change logs, and knowledge base articles.
- Collaborate with Service Desk and NOC teams and contribute to service improvements and process optimization.
- Participate in an after-hours on-call rotation.
Requirements
- Associate’s or bachelor’s degree in IT, Computer Science, or a related field, or equivalent work experience.
- At least 3 years of hands-on experience supporting, maintaining, or operating AWS, Azure, or GCP cloud platforms.
- Strong understanding of cloud compute, storage, networking, identity, security, and backup/recovery services.
- Experience with configuration, monitoring, automation, and Infrastructure-as-Code tools such as Terraform, ARM, or CloudFormation.
- Proficiency in PowerShell, Bash, or Python scripting.
- Familiarity with ServiceNow, ConnectWise, ticketing systems, and ITIL practices.
- Strong troubleshooting, communication, documentation, prioritization, and independent-work skills.
- Industry certifications from AWS, Azure, or GCP are preferred.
- Familiarity with Zero Trust Architecture, TIC 3.0, security controls, HIPAA, or SOC 2 is preferred.
- Exposure to AWS or Azure AI/ML tooling such as Bedrock, SageMaker, Comprehend, Lex, or Azure OpenAI is preferred.
- Experience with Docker, Kubernetes, DevOps, and automation tools is desirable.
- Selected applicants may be subject to a background investigation and/or education verification.
Benefits
- Hybrid position requiring commuting distance to Columbia, South Carolina, with periodic travel to customer facilities as needed.
- Participation in an after-hours on-call rotation may be required.
- Benefits include health insurance, paid leave, and retirement.
- Competitive compensation and learning and development opportunities are offered.
Tech Stack
Categories
About SMX
SMX provides cloud, cyber, data analytics, and C5ISR engineering services to U.S. federal agencies and commercial enterprises, delivering systems integration and managed solutions. The company operates from Hollywood, Maryland, and was formed by unifying several legacy firms (including Smartronix, Datastrong, and Creoal) under the SMX name in 2021; it is backed by OceanSound Partners. Customers span the Department of Defense, civilian public sector, and Fortune 1000 organizations.