AI Product Engineer
Mindtickle3 hours ago
Pune, India or Bengaluru, IndiaMid Level
Responsibilities
- Build a unified intelligence layer that ingests product telemetry, CRM data, call transcripts, and marketing inputs and converts them into actionable outputs.
- Develop scalable middleware, API integrations, webhooks, and production applications connecting data systems to CRM, marketing automation, and support tools.
- Architect agentic workflows that allow LLMs to perform authorized tasks and implement RAG over company documentation, historical data, and strategic context.
- Create evaluation and guardrail systems to reduce hallucinations and improve reliability in critical business workflows.
- Collaborate on data pipelines supporting real-time or near-real-time AI applications and maintain security, privacy, and departmental data-access controls.
- Use SQL and B2B SaaS metrics to ensure automations are grounded in accurate and governed data.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
- At least 3 years of experience developing in Python.
- Strong proficiency in API development using FastAPI or Django and in building integrations between SaaS platforms.
- Proven experience building applications with LLM APIs, orchestration frameworks, and agent concepts.
- Strong SQL skills and familiarity with cloud data warehouses such as Snowflake or BigQuery.
- Preferred experience with Salesforce, HubSpot, Zendesk, Jira, or Marketo APIs.
- Preferred experience with Airflow, Zapier, Make, or custom workflow engines.
- Understanding of the relationships among Sales, Product, and Customer Success functions.
- Ability to independently architect and code solutions from high-level strategic requirements.
Categories
About Mindtickle
Mindtickle builds a SaaS revenue enablement platform for enterprise sales and customer support teams, combining onboarding, training, coaching, content, conversation intelligence, and digital sales rooms. The privately held company, founded in 2012 and headquartered in San Francisco, sells to global enterprises via subscription. Customers such as Cisco, Splunk, Henkel, Juniper Networks, and Janssen use it to assess rep skills and improve performance with data-driven guidance and practice tools.