3 days ago
Chennai, IndiaMid Level / Senior
Responsibilities
- Build and customize Salesforce Loyalty Cloud solutions using Apex, LWC, triggers, asynchronous Apex, and Flows.
- Configure loyalty programs, including currencies, tiers, member enrollment, benefits, vouchers, and partner setup.
- Implement accrual, redemption, point expiration, and tier recalculation processes using decision tables and batch or asynchronous processing.
- Develop integrations using Loyalty Connect REST APIs, Platform Events, external callouts, and ideally MuleSoft.
- Maintain loyalty data models and surface loyalty data to Marketing Cloud and Data Cloud.
- Write unit tests, debug defects, participate in code reviews, and follow coding, branching, and deployment standards.
- Translate functional designs and user stories into technical solutions, contribute to estimation and sprint planning, document implementations, and mentor junior developers and administrators.
Requirements
- 4 to 9 years of Salesforce development experience is stated, with typically 6+ years expected.
- Knowledge of Salesforce development with Apex, LWC, SOQL/SOSL, Flows, and asynchronous patterns is required.
- Practical Salesforce Loyalty Management configuration experience and familiarity with the Loyalty data model and Connect REST APIs are required.
- Integration experience with REST, Platform Events, and external systems is required; MuleSoft is ideal.
- Loyalty Management Accredited Professional certification is a common credential for the role.
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.