Principal Solutions Engineer
Gen Digital2 months ago
Base Salary
Up to $200k/yr
Responsibilities
- Own outcomes across a portfolio of complex strategic partner engagements and frontier industry verticals.
- Set solution narratives and architectural framing for new verticals, collaborating with Forward-Deployed Engineering when appropriate.
- Standardize scoping and engagement models by creating reusable artifacts, templates, playbooks, and documentation.
- Lead discovery, solution design, complex demonstrations, and technical representation in strategic prospect and partner meetings.
- Mentor Solutions Engineers and raise the team’s technical and consultative standards.
- Drive partner feedback into Product roadmap decisions and align Sales, Partner Solutions, Product, and partners around solution direction.
- Identify expansion and risk-reduction opportunities and influence the allocation of Solutions Engineering resources.
- Travel regularly for in-person partner visits, high-stakes engagements, and industry conferences.
Requirements
- 8+ years of experience in sales engineering or technical account management, preferably with financial institutions, enterprise technology, or consulting firms.
- Experience owning complex and ambiguous engagements and setting architectural framing for new verticals or frontier use cases.
- Experience mentoring or raising the bar for technical or pre-sales professionals.
- Ability to translate technical concepts for technical, executive, partner, and internal audiences.
- Track record of building repeatable scoping frameworks, playbooks, or engagement models that scale a function.
- Strong communication, interpersonal, problem-solving, judgment, and stakeholder-management skills.
- Ability to travel regularly for in-person partner visits and senior-level engagements.
- Comfort operating with significant ambiguity and less structure than a Senior-level role.
Benefits
- Flexible working options, time off, competitive pay, benefits, and well-being programs.
- Regular travel is required for in-person partner visits, high-stakes engagements, and industry conferences.
- Recruiting process includes a recruiter phone screen, hiring manager interview, cross-functional interviews, and a technical interview.
Categories
Solutions Engineering
About Gen Digital
Gen Digital is a public consumer cyber safety company that sells subscription software and services for cybersecurity, online privacy, and identity protection under brands including Norton, Avast, LifeLock, Avira, AVG, CCleaner, and ReputationDefender. Formed in 2022 by the merger of NortonLifeLock and Avast, it is headquartered in Tempe, Arizona, and serves more than 150 countries with a user base approaching 500 million. Revenue comes primarily from direct-to-consumer subscriptions and partnerships.