1 day ago
Base Salary
$220k - $250k/yr
Responsibilities
- Support field sales by explaining the value of Kong’s API and AI connectivity platform.
- Conduct customer discovery, map requirements to Kong solutions, and support engagements through production.
- Own technical validation, stakeholder alignment, and customer satisfaction across proofs of concept and assigned accounts.
- Lead API management and AI governance evaluations, including API and AI use cases, LLM traffic management, and governance requirements.
- Deliver demonstrations and technical feasibility workshops covering API and AI governance, MCP governance, semantic caching, prompt guardrails, and shadow AI detection.
- Own technical strategy for complex, multi-stakeholder enterprise deals from qualification through close.
- Create technical documentation for DevOps, implementations, and services engagements.
- Collaborate with support, product, and engineering teams to advocate for customer needs and influence product direction.
- Mentor and coach junior solutions engineers.
- Author technical blogs, host webinars, and speak at industry events and conferences.
Requirements
- 7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company.
- Proven experience owning complex enterprise deals involving multiple technical and executive stakeholders.
- Experience mentoring or coaching solutions engineers or technical team members.
- Experience with Docker, Kubernetes, and cloud-native platforms.
- Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns including OAuth2, OIDC, and mTLS.
- Hands-on experience with AI-assisted development tooling such as Claude Code, GitHub Copilot, or OpenAI Codex.
- Working knowledge of AI/LLM architectures, including model routing, rate limiting, semantic caching, and prompt governance.
- Familiarity with Model Context Protocol and agentic AI patterns.
- Understanding of cloud computing trends and open source business models.
- Strong communication skills for leading discussions with engineers, architects, and executives.
Tech Stack
Categories
Solutions Engineering
About Kong
Kong builds an open-source and commercial platform for API and AI connectivity, including Kong Gateway, Kong Konnect, and service mesh tools (Kuma/Kong Mesh) to secure, manage, and observe APIs and LLM traffic across clouds. It sells subscriptions and cloud services for API lifecycle management, security, and traffic governance to enterprises and platform teams. Founded in 2017 and headquartered in San Francisco, Kong is privately held.