Avanade

D365 CRM Technical Architect

Avanade
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3 days ago
London, United KingdomStaff+

Responsibilities

  • Collaborate with clients as a technical thought leader and trusted adviser for technology transformation.
  • Develop new client opportunities and define technical, operational, and business requirements.
  • Drive Dynamics 365 CE roadmaps and evergreen improvement agendas with clients.
  • Lead planning, design, building, testing, and maintenance for large-scale Dynamics 365 CE implementations.
  • Ensure solution quality, business value realization, and alignment with client standards.
  • Lead Avanade solution teams and coordinate cross-functional technology and design teams.
  • Manage the effective use of offshore and nearshore resources.
  • Identify challenges proactively and lead continuous improvement efforts.
  • Present complex information to technical and non-technical stakeholders.
  • Develop and empower team members while providing technical thought leadership.

Requirements

  • Strong technical background in Dynamics 365 CE and Power Platform.
  • Experience with complex client consulting projects, including technology leadership roles.
  • Experience designing, building, testing, and maintaining Dynamics 365 CE implementations.
  • Understanding of customer engagement solutions such as Marketing and Sales, Customer Service, Contact Center, and Field Service.
  • Client management skills, including developing and managing roadmaps and associated activities.
  • Experience working with global teams on Dynamics 365 CE implementation and maintenance projects is preferred but not required.
  • Excellent verbal, written, communication, presentation, and client consulting skills.
  • Ability to lead teams, communicate complex information, and develop technical and non-technical stakeholders.
  • Goal-oriented, innovative, growth-minded, organized, and able to work effectively with clients and delivery teams.

Categories

Solutions Engineering
Avanade

About Avanade

10,000+ employees

Avanade is the world’s leading expert on Microsoft. Trusted by over 7,000 clients worldwide, we deliver AI-driven solutions that unlock the full potential of people and technology, optimize operations, foster innovation and drive growth. As Microsoft’s Global SI Partner we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, and ERP to design solutions that prioritize people and drive meaningful impact. We champion diversity, inclusion, and sustainability, ensuring our work benefits society and business.

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