Accenture

Packaged/SaaS Application Engineer

Accenture
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1 day ago
Bengaluru, IndiaSenior

Responsibilities

  • Configure and support packaged and SaaS applications to align features with business requirements.
  • Manage application releases and maintain system stability, compatibility, and performance.
  • Lead efforts to identify and mitigate risks affecting system reliability and performance.
  • Perform incident management, root cause analysis, monitoring, troubleshooting, and automation of operational tasks.
  • Act as a subject matter expert, manage and mentor team members, and promote site reliability best practices.
  • Coordinate cross-functional communication and contribute to decisions across multiple teams.

Requirements

  • At least 7.5 years of experience in Site Reliability Engineering.
  • Proficiency in Site Reliability Engineering, including incident management and root cause analysis.
  • Strong knowledge of automation tools and scripting for operational efficiency.
  • Ability to monitor system health and performance metrics and address potential issues proactively.
  • Familiarity with cloud infrastructure and deployment models.
  • Competence in troubleshooting complex technical problems and implementing effective solutions.
  • 15 years of full-time education required.

Benefits

  • Position based at the Bengaluru office.

Categories

Site Reliability
Accenture

About Accenture

10,000+ employees

Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.

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