10 months ago
Base Salary
$130k - $225k/yr
Responsibilities
- Embed with customers to understand their operations and deliver AI solutions that work from day one
- Build and maintain conversational AI infrastructure, APIs, integrations, monitoring, and feedback loops
- Translate business requirements into technical architectures and deployments
- Identify patterns across deployments and provide insights to the core product roadmap
- Operate autonomously in high-stakes, ambiguous environments
Requirements
- At least 3 years of software engineering experience, preferably with backend or systems experience
- Proficiency in Python; TypeScript or JavaScript is a plus
- Familiarity with AWS, GCP, or Azure
- Ability to communicate effectively with technical and non-technical stakeholders
- Experience with vector databases, LLMs, prompt engineering, or AI agent frameworks is a bonus
- Comfort working in dynamic environments with shifting priorities
- Willingness to work full time in person in NYC
Benefits
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible paid time off and U.S. federal holidays
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits
- Standing desks and workspace accommodations available upon request
- Core tools and software provided
- Full-time, in-person work in NYC
Categories
BackendForward Deployed
About Avoca
Avoca builds an AI-driven front office for service businesses, with conversational agents that answer inbound calls, qualify leads, and book jobs. The company sells its call-center platform to home-service operators across HVAC, plumbing, electrical, roofing, pest control, and automotive. Founded in 2022 and headquartered in New York, Avoca is YC-backed and is used by 800+ operators.