3 days ago
Singapore (city not specified)Senior
Responsibilities
- Own the operational health of APAC financial partner integrations across accounts, payouts, and card issuing.
- Monitor integrations, identify issues early, drive problems to root cause, and implement durable fixes.
- Serve as the primary technical contact for regional partners, including banks, card networks, processors, and licensed institutions.
- Run operational reviews, manage escalations, align on specifications and product usage, and track cross-organizational commitments.
- Lead partner-facing onboarding, certification, specification changes, migrations, cutovers, and incident reviews.
- Investigate issues using code, SQL, logs, partner reports, files, and debugging techniques, and make scoped codebase changes when appropriate.
- Build reconciliation and anomaly-detection capabilities to ensure partner money movement is correct, traceable, and accounted for.
- Automate manual processes through code, tooling, and improved partner operating practices.
- Develop and document expertise in APAC payment rails, cutoffs, settlement cycles, file formats, return codes, and partner behavior.
- Represent partner realities in product and engineering decisions and define partner-readiness criteria for market launches.
Requirements
- At least 6 years of experience in a technical role such as Technical Operations, Software Engineering, Integration Engineering, or Solutions Architecture, including meaningful work with external technical counterparts.
- Experience owning relationships with external partners and driving operational reviews, escalations, and technical changes to completion across organizations.
- Ability to write maintainable code and SQL, navigate unfamiliar codebases, and make scoped changes safely.
- Familiarity with developer tools such as Git.
- Knowledge of payments or money-movement technologies and ecosystems, including bank transfers, payouts, card issuing, settlement, or reconciliation.
- Strong attention to detail when working with specifications, file formats, and financial data.
- Strong oral and written communication skills for technical and non-technical audiences.
- Strong problem-solving skills using code, SQL, documentation, partner specifications, debugging programs, logs, domain experts, and raw data.
- Experience with banking and payment rails, settlement, and reporting conventions in APAC markets such as Australia, Singapore, Hong Kong, or New Zealand is preferred.
- Experience taking new partner integrations through certification, go-live, and hypercare is preferred.
- Experience with card issuing, processor or network integrations, ledgering, or financial data quality is preferred.
- Experience working with distributed teams and partners across US, European, and APAC time zones is preferred.
- Experience using AI tools to improve execution, quality, and effectiveness is preferred.
About Stripe
Stripe builds financial infrastructure for internet businesses, offering APIs and tools for online and in‑person payments, subscriptions, marketplaces/payouts, fraud prevention, identity, tax, issuing, and treasury. It monetizes through per‑transaction fees and SaaS pricing for advanced products. Founded in 2010 and headquartered in South San Francisco, Stripe is privately held and serves companies from startups to large enterprises worldwide.