Senior Cloud Support Engineer
AlphaSense5 months ago
Singapore, SingaporeSenior
Responsibilities
- Provide technical support for cloud-based services.
- Troubleshoot and resolve complex cloud issues.
- Optimize cloud performance and reliability.
- Collaborate with engineering teams to improve product offerings.
- Assist in the deployment and management of cloud infrastructure.
Requirements
- Minimum of 5 years of experience in cloud support or engineering.
- Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
- Experience with troubleshooting and resolving technical issues.
- Familiarity with scripting languages and automation tools.
- Excellent communication and customer service skills.
Categories
About AlphaSense
AlphaSense builds an AI-powered market intelligence and search platform used by investment, corporate strategy, and research teams to find insights across public and private content (equity research, filings, transcripts, expert calls, news, and internal documents). It sells enterprise subscriptions to its SaaS platform and content sets. Founded in 2011 and headquartered in New York, the company is privately held and acquired Tegus in 2024; its customers include a majority of the S&P 500.