1 day ago
Responsibilities
- Ensure the reliability and performance of Plaud’s AI products at scale.
- Design and operate highly available, scalable cloud-native systems for AI workloads.
- Own production reliability, incident response, and on-call practices.
- Build observability through metrics, logs, tracing, and reliability automation.
- Define and manage SLOs, SLIs, and error budgets with engineering teams.
- Drive postmortems and reliability improvements across the platform.
- Lead incident response and continuous reliability improvement.
- Partner with product and engineering teams on reliability design.
- Improve observability and operational maturity.
Requirements
- 5+ years of experience in SRE, infrastructure, or platform engineering roles.
- Strong experience with at least one cloud platform: AWS, GCP, Azure, or OCI.
- Hands-on experience with Kubernetes and distributed systems.
- Experience with on-call rotations and incident management.
- Proficiency in at least one programming language: Go, Python, or Java.
- Experience supporting AI/ML or data-intensive platforms is preferred.
- Experience managing GPU clusters is preferred.
- Knowledge of SLO/SLA frameworks is preferred.
- Experience with fast-growing or global products and exposure to multi-region systems are preferred.
- Strong written and verbal communication skills are preferred.
Benefits
- Employee Stock Ownership Plan (ESOP).
- Medical, dental, and vision insurance for employees and dependents with employer subsidy, plus a 401(k) plan with company matching for full-time employees.
- Unlimited PTO, 13 paid holidays, and 12 weeks of fully paid parental leave for all parents.
- Hybrid work model requiring at least three in-office days per week.
- Access to office snacks, drinks, equipment, top-spec laptops, high-performance workstations, and Plaud devices.
- Access to AI tools including Cursor, GPT models, Gemini, and Claude.
- Annual company offsites and team events.
Categories
Site Reliability
About Plaud
Plaud builds AI-powered hardware devices and companion apps that capture, transcribe, and summarize meetings and other conversations for professionals. The company sells its consumer electronics and meeting software directly, with subscription services layered on its devices and cloud platform. Founded in 2021 and headquartered in San Francisco, Plaud is privately held and lists SOC 2, HIPAA, GDPR, and ISO 27001/27701 compliance.