LN Media & Sponsorship || Lead AI Solutions Engineer
TicketmasterBase Salary
$125k - $150k/yr
Responsibilities
- Build, test, iterate, and deploy internal AI agents and workflow tools for priority business use cases.
- Translate product requirements and business needs into production-ready implementations using prompt design, tool orchestration, and workflow logic.
- Integrate AI agents with internal systems, data sources, APIs, connectors, and workflow automation.
- Move prototypes into usable, maintainable internal products and own deployment infrastructure for internal agentic applications.
- Collaborate with product, IT, analytics, data, platform, and business stakeholders to deliver secure, compliant, and scalable solutions.
- Design lightweight evaluation frameworks and improve agent quality, reliability, cost, and performance.
- Serve as the division’s subject-matter expert for agentic engineering and stay current with emerging AI tools and frameworks.
Requirements
- 4+ years of software engineering experience.
- Hands-on experience building and deploying AI-powered applications, agents, or agentic workflows.
- Familiarity with Claude Code, OpenAI Codex, Gemini, Google ADK, or similar tools and frameworks.
- Strong understanding of multi-step workflows, tool orchestration, memory and context management, agent harness design, and structured output generation.
- Experience translating ambiguous problem statements into rapid prototypes and productionized internal tools.
- Experience integrating AI systems with internal tools and data sources through APIs, connectors, and workflow automation, ideally in AWS and/or GCP environments.
- Understanding of token optimization, prompt efficiency, cost-performance tradeoffs, and evaluation of agent quality and reliability.
- Familiarity with security, governance, observability, logging, monitoring, access control, and safe handling of internal data.
- Strong debugging and iteration skills, including identifying edge cases and failure modes.
- Ability to independently own end-to-end technical solutions and collaborate with product managers and business stakeholders.
Benefits
- Medical, vision, dental, Flexible Spending Accounts, and Health Savings Accounts for employees and families.
- Generous paid time off, paid holidays, sick time, birthday time off, and free concert tickets.
- 401(k) program with company match and a stock program.
- New parent programs, caregiver leave, baby bonuses, infertility support, and related family benefits.
- Tuition reimbursement, student loan repayment, internal growth programs, and training.
- Volunteer time off and access to a crowdfunding network.
Tech Stack
Categories
About Ticketmaster
Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust us to power their amazing performances daily — with more than 500 million tickets sold each year. We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world’s leading live entertainment company and an organization certified as a Great Place to Work®. Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live. Because we’re fans too — and live only happens once.