2 months ago
Singapore, SingaporeEntry Level
Responsibilities
- Design, build, and deliver highly performant, reliable, intuitive AI agents for production use.
- Own the full Agent Development Life Cycle from initial pilot through deployment and continuous iteration.
- Work directly with enterprise leaders and startups to understand business challenges and build scalable AI agent solutions.
- Prototype tools, features, agent architectures, self-service capabilities, and generative agent development approaches.
- Experiment with voice models and integrate them into enterprise-grade customer solutions.
- Use customer insights to guide the evolution of Sierra’s core platform in collaboration with research, product, and platform teams.
Requirements
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills in fast-changing and ambiguous environments.
- A builder and tinkerer mindset with high agency and the ability to ship creative solutions.
- Comfort working directly with customers to understand needs and solve real-world problems.
- Excellent communication skills across technical and non-technical audiences.
- Preferred experience building or deploying AI/LLM systems in production.
- Preferred experience as a founder or founding engineer.
- Preferred familiarity with evaluation frameworks, agent tooling, RAG pipelines, and prompt engineering.
- Preferred experience with React, TypeScript, and/or Go.
- Preferred experience interfacing with customers or leading technical projects with external stakeholders.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Full-time employees may participate in applicable equity plans.
- Primarily in-person work in San Francisco, with offices across North America, Europe, and Asia; benefits may vary by region.
Tech Stack
Categories
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.